Summary
Overview
Work History
Education
Skills
Accomplishments
Hobbies and Interests
Projects
References
Timeline
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DIANE OLATUNDE

DIANE OLATUNDE

Summary

I am driven, creative and organized. I strive to learn daily, I am a fast learner and a team player. My career goal is to be associated with the best and eventually be the best.

Overview

21
21
years of professional experience

Work History

General Manager

BRANAMA MEDIA LIMITED
12.2023 - Current
  • Maximizing efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures.
  • Coordinating events and programs
  • Manage budget implementations, employee reviews, training, schedules, and contract negotiations.


  • Manage a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

Freelance Research Person and Consultant

BRANAMA MEDIA
01.2019 - 11.2023
  • Content Creation
  • General Research

Consultant

ARTELIER LIFESTYLE CONSULTANTS
01.2018 - 12.2018
  • Event Manager/Coordinator
  • Training Facilitator
  • Liaison Officer

Client Success Manager

XPLORE LTD
01.2017 - 07.2018
  • Catering to the needs and managing the expectations of our clients
  • Ensuring customer satisfaction and creating awareness on services we offer that would benefit their business
  • Co-ordinating development Initiatives

Manager, Support Services

SOURCERA CC
01.2014 - 01.2017
  • Strategy and support partner
  • Establishing customer support practices
  • Creating insight into customer needs, expectations or challenges
  • Serve as a primary point of escalation for issues identified by customers or through systems implementation

Admin Officer (Part Time)

01.2007 - 12.2011
  • General office management
  • Assisting with the recruitment of new staff
  • Handling and escalating client enquiries
  • Assisting with in-house trainings
  • Co-ordinating of community development initiatives

Customer Relation and Sales Executive

XPLORE LTD
01.2005 - 12.2006
  • Responsible for increasing clientele base by following up on promising leads
  • Promoting efficient flow of information/communication
  • Establishing efficient client support, attending to their needs and enquiries
  • Implementing sales strategies to increase product sales and services
  • Identify and assess customer needs to ensure customer satisfaction

Admin and Sales Executive

OTS SYSTEMS LIMITED
01.2004 - 12.2005
  • Responsible for general marketing and sales
  • Increased new clients base
  • Place and Cancel orders
  • Compile reports on overall customer satisfaction

Education

Msc. - Human Resource Management and Development

UNIVERSITY OF MANCHESTER
01.2012

MA. - Development studies

UNIVERSITY OF WITWATERSTRAND
01.2010

BA. - Philosophy

UNIVERSITY OF LAGOS
01.2003

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player

Accomplishments

  • Women Participation and Representation in Nigerian Politics, 12/31/12, MA. Development Studies Research, Published by Lambert Academic Publishers.
  • Golden Key International Honour Society, Member

Hobbies and Interests

  • Travel
  • Fitness
  • Baking
  • Socialising
  • Learning Languages

Projects

Femini 'Read Africa' project, Volunteer

References

Available on Request

Timeline

General Manager

BRANAMA MEDIA LIMITED
12.2023 - Current

Freelance Research Person and Consultant

BRANAMA MEDIA
01.2019 - 11.2023

Consultant

ARTELIER LIFESTYLE CONSULTANTS
01.2018 - 12.2018

Client Success Manager

XPLORE LTD
01.2017 - 07.2018

Manager, Support Services

SOURCERA CC
01.2014 - 01.2017

Admin Officer (Part Time)

01.2007 - 12.2011

Customer Relation and Sales Executive

XPLORE LTD
01.2005 - 12.2006

Admin and Sales Executive

OTS SYSTEMS LIMITED
01.2004 - 12.2005

MA. - Development studies

UNIVERSITY OF WITWATERSTRAND

BA. - Philosophy

UNIVERSITY OF LAGOS

Msc. - Human Resource Management and Development

UNIVERSITY OF MANCHESTER

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DIANE OLATUNDE