DIANA OKOH

• Assistance for Customer complaints investigations.
  Coordinate for monthly belt inspections. Environmental monitoring swabbing (Listeria, Salmonella and Equipment etc.).
  Individual will ensure that chemical concentrations remain in spec and proper corrective actions are taken when deviation occur.
  When new products are launched, samples are to be collected for shelf life validations and to send to customers when required.
  Coach and provide the sanitation team with tools and resources to assist team members in skill development and growth.
  Coach and provide sanitation team with tools and resources to assist team members in skill development and growth.
  Ensure that Daily & Weekly housekeeping duties are performed to an acceptable level.
  Employee will be responsible for providing training to employees as directed by Quality Manager.
  Responsible for daily management and support for the team to achieve operational success.
  Monitor time and attendance and ensure compliance with Company procedures

v Maintained detailed cleaning instructions and schedules for all hygiene activities based on the requirements of the Food Safety Standard.

v Ensured compliance with all Standard Operating Procedures of the milling processes and QMS /FSMS requirements

v Managed Pest Control Contractors and ensured the implementation of the Integrated Pest Management System.

v Performed laboratory tests on flour samples to assess protein content, moisture levels, Ash content, and other key quality indicators.

v Improved Hygiene Status of production areas from 40% to 85% by ensuring all identified gaps in external and internal audits are closed out.

v Confirmed the effectiveness of cleaning on milling equipment.

v Conducted 100% routine inspections and analyses of raw materials, intermediate products, and finished flour to assess quality and consistency.

v Maintained and sustained the implementation phase of the Quality Management System and Food Safety Management System.

v Conducted internal audit exercises as scheduled and addressed first-line Managers in closing out non-conformities.

v To confirm adherence to the factory’s Good Manufacturing Practice (GMP) by all concerned through daily inspection of areas and activities with food safety threats.

v Ensured compliance with all Standard Operating Procedures of all processes based on QMS/FSMS requirements.

v Ensured compliance with agreed quality specifications of raw materials and final products.

v Performed laboratory tests on sugar samples to assess grain size, moisture levels, and other key quality indicators.

v Maintained a log of all Customers' complaints and identified root causes to prevent recurrence.

v Investigated all Customer complaints and discussed improvement methods with the QA Manager.

v Ensure that the implementation phase of the Quality Management System and Food Safety Management System are achieved and maintained.

v Conducted internal audit exercise as scheduled and addressed Supervisors in closing out non-conformities.