DERRICK ODEMRU
BENIN,edo
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
Work History
Head of Operations
Zenith Bank plc
BENIN CITY, EDO STATE
01.2023 - Current
- Worked with [Job title] to formulate [Type] business strategy leading to [Result].
- Coached [Skill], [Skill] and [Skill] to [Number] [Type] employees to improve operational performance.
- Elevated daily [Type] operations to consistently meet [Type] KPIs and SLAs.
- Improved customer retention rate from [Number]% to [Number]% by identifying and addressing [Type] shortfalls.
- Reduced costs and improved operations by analysing processes and customer feedback.
Head of Funds Transfer unit
Zenith Bank Plc
BENIN CITY, EDO STATE
07.2007 - 01.2023
- Screened financial feasibility of each project to identify potential risks.
- Assisted with marketing of company products by producing publicity materials and attending industry events.
- Conferred with clients to assess objectives and make informed financial recommendations to achieve specified goals.
- Obtained sufficient client information before making any trade decisions.
- Executed and managed transactions on behalf of fund.
- Kept up to date and complied with relevant regulatory, legislative and technical requirements.
Education
Bachelor of Science - Political Science
University of Ilorin
Nigeria 01.2001 - 12.2004
Skills
- Operational planning
- Continuous Process Improvement (CPI)
- Customer retention strategies
- Tender writing
- Cost reduction and containment
Languages
English
Native
Hausa
Fluent
yoruba
Upper intermediate
Timeline
Head of Operations
Zenith Bank plc
01.2023 - Current
Head of Funds Transfer unit
Zenith Bank Plc
07.2007 - 01.2023
Bachelor of Science - Political Science
University of Ilorin
01.2001 - 12.2004
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