Denilson Goodluck Pius
Retail Relationship Manager
Abuja,Federal Capital territory
Summary
Motivated professional offering proficiency in wealth management, sales, and data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
3
3
years of professional experience
5
5
Post Secondary Education
Work History
RETAIL RELATIONSHIP MANAGER
UNION BANK OF NIGERIA
Abuja
11.2022 - Current
- Provide high standard of service to all customers at all times
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
- Monitored customer feedback and generated reports to identify areas of improvement.
- Conduct regular client visits for relationship building, retention, and growth of wallet share
- Manage over 6000 customer portfolio, maintain accurate records, and always follow bank’s policies and compliance procedures
- Minimize and make immediate reports on any potential financial or operational losses
- Attentiveness to customer needs, issues or complaints, and provide appropriate solutions, and complaint handling
- Stay updated with bank’s products suite, marketing campaigns and competitor’s activities to ensure superior product knowledge.
- Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
ADMINISTRATOR/TREASURER (VOLUNTARY, PART TIME)
MOUNTAIN OF FIRE AND MIRACLES MINISTRIES TEENAGE DEPARTMENT
Abuja
01.2017 - 05.2023
- Communicate with all people with respect and maintain strict confidentiality
- Collected and reported monthly expense variances and explanations.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Tracked funds, prepared deposits and reconciled accounts.
- Coordinating, planning, and executing church events
- Assist in creating a budget and overseeing payrolls
- Manage the church's finances and attend to general bookkeeping
- Collect, sort, and record the number of tithes each Sunday after services
- Present monthly statement of account to the pastor
- Pay church workers from the church account
- Inspires confidence from the congregation and the church leaders in their integrity and ability.
ASSISTANT PROCUREMENT OFFICER
SPARKLE WHITE ENTERPRISE (NATIONAL YOUTH SERVICE CORPS)
Abuja
03.2020 - 03.2021
- Managing inventories and maintaining accurate purchase and pricing records
- Maintaining good supplier relations
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
- Researching and evaluating prospective suppliers
- Report to chief procurement officer
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making.
- Analyzed market conditions to make informed decisions on pricing and purchasing strategies.
- Conducted spend analysis to identify cost-saving opportunities.
IT ASSISTANT (INTERNSHIP)
DEBT MANAGEMENT OFFICE OF NIGERIA
Abuja
10.2018 - 01.2019
- Install new computer systems and software
- Sorted, organized, and maintained files.
- Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
- Recording of the incoming and outgoing memos
- Handling of IT equipment for internal and external seminars and meetings
- Daily backup of DMO server
VICE PRESIDENT
MOUNTAIN OF FIRE AND MIRACLES MINISTRIES CAMPUS FELLOWSHIP (UNIVERSITY OF ABUJA)
Abuja
10.2018 - 10.2019
- Serve as president in the absence of the president
- Established performance goals for department and provided methods for reaching milestones.
- Demonstrated proficient leadership skills to motivate fellowship executives, and build competent teams.
- Chair committees on a subject as designated by the congregational council
- Active management of the fellowship
- Attend meetings
- Strategic planning to improve the fellowship
Education
Sales Academy Management Trainee Program - SALES
UNION BANK OF NIGERIA SALES ACADEMY
16, Oba Akran Ave, Oba Akran 101233, Ikeja, Lagos 09.2022 - 11.2023
Bachelor of Science - Statistics
UNIVERSITY OF ABUJA
Main Campus Airport Road, Abuja, FCT, Nigeria. 11.2015 - 02.2020
High School Diploma -
TOTAL CHILD MODEL SCHOOLS
Total Child Model Schools, Dutse Makaranta, Abuja, 05.2012 - 06.2015
Skills
Microsoft Office
Wealth management offerings
Fluent in English
Business relationship cultivation
Banking
Relationship building and management
Written and verbal communication
Data Analytics
Hobbies
Research
Reading
Staying Informed
Traveling
Socializing
Football
Timeline
RETAIL RELATIONSHIP MANAGER
UNION BANK OF NIGERIA
11.2022 - Current
Sales Academy Management Trainee Program - SALES
UNION BANK OF NIGERIA SALES ACADEMY
09.2022 - 11.2023
ASSISTANT PROCUREMENT OFFICER
SPARKLE WHITE ENTERPRISE (NATIONAL YOUTH SERVICE CORPS)
03.2020 - 03.2021
VICE PRESIDENT
MOUNTAIN OF FIRE AND MIRACLES MINISTRIES CAMPUS FELLOWSHIP (UNIVERSITY OF ABUJA)
10.2018 - 10.2019
IT ASSISTANT (INTERNSHIP)
DEBT MANAGEMENT OFFICE OF NIGERIA
10.2018 - 01.2019
ADMINISTRATOR/TREASURER (VOLUNTARY, PART TIME)
MOUNTAIN OF FIRE AND MIRACLES MINISTRIES TEENAGE DEPARTMENT
01.2017 - 05.2023
Bachelor of Science - Statistics
UNIVERSITY OF ABUJA
11.2015 - 02.2020
High School Diploma -
TOTAL CHILD MODEL SCHOOLS
05.2012 - 06.2015