ADEWALE ADEBAYO DEMEHIN
KETU
Summary
Seasoned Director with background in strategic planning, team leadership, and performance optimization. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals.
Overview
15
15
years of professional experience
Work History
DIRECTOR
GOODS ARENA
03.2018 - Current
- Directed operational strategies to enhance supply chain efficiency and reduce costs.
- Managed cross-functional teams to improve product quality and customer satisfaction.
- Analyzed market trends to guide strategic decisions and align product development with consumer demand.
- Oversaw inventory management systems, optimizing stock levels to minimize waste and improve turnover.
- Facilitated merchandise transactions in pawn shop, enhancing customer engagement and loyalty.
DIRECTOR
KR8TVT SOLUTIONS
08.2014 - Current
- Web Design, development & management
- Delivered IT consultation services that enhanced client technology infrastructure.
- Pinpointed opportunities for enhancing operational performance metrics.
- Google administration, data management for clients in educational sector.
- Developed systems for tracking progress on key initiatives and projects.
Hotel Manager
Flexxx Lounge
Alapere, Nigeria
12.2018 - 03.2025
- Managed daily hotel operations and ensured exceptional guest experiences.
- Resolved guest complaints promptly to maintain high satisfaction levels.
- Oversaw recruitment, training, and performance evaluations to elevate service quality.
- Developed and implemented operational policies that streamlined processes and enhanced operational efficiency.
- Coordinated with vendors to ensure optimal inventory levels and effective supply chain management.
- Maintained high standards of quality control, hygiene, health and safety.
VISA CONSULTANT
FBIPS
Ikeja
08.2013 - 12.2013
- Advised clients on visa eligibility and documentation requirements.
- Guided clients in accurately completing visa application forms, ensuring compliance with requirements and improving submission success.
- Prepared and submitted visa applications to relevant authorities.
- Prepared clients for visa interviews by providing tailored strategies and insights, enhancing their confidence and readiness.
- Reviewed all customer documentation to ensure accuracy prior to submission.
- Conducted consultations on Canadian immigration and emigration processes, addressing client inquiries and facilitating informed decisions.
- Conducted research on immigration policies and changes in regulations.
CUSTOMER SERVICE REP
SKY TV
05.2012 - 07.2013
- Managing the company's complaints procedure system to ensure fairness
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Managed dispute resolutions and tracked complaints to ensure timely follow-up and resolution.
- Enhanced customer satisfaction by resolving issues with knowledgeable and friendly service.
- Assisted customers with account inquiries and service adjustments.
- Guided customers through product offerings and promotional packages to meet their needs.
- Resolved technical issues related to television services and billing.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
MARKETER (COLD CALLING)
RSJ GLOBAL
Cardiff
02.2011 - 03.2012
- Developed marketing strategies that generated and closed new sales leads daily.
- Executed city center promotions and followed up to resolve complaints and gather feedback.
- Promoted insulated materials to residents to enhance energy efficiency.
- Conducted market research to identify trends and consumer preferences.
- Coordinated content creation across platforms to ensure consistent messaging.
Education
Msc. - Geographic Information Systems
University of Glamorgan
United Kingdom12.2012
BSc. Hons - Geography & Regional Planning
Lagos State University
Lagos, Nigeria05.2007
W.A.E.C & N.E.C.O -
Government College
Ketu, Epe, Nigeria06.2000
Skills
- Strategic Risk Management
- Process improvement
- Inventory optimization
- IT consultation
- Content creation
- Customer relationship management
- Team leadership
- Staff training
- Quality control
- Inventory optimization
- Analytical thinking
- Negotiation skills
- Organizational skills
- Effective communication
References
- Dr. Dave Kidner, Lecturer, University Of Glamorgan, 01443482647
- Mr. Aina Abidemi, Lecturer, Lagos State University, +2349033849275
Timeline
Hotel Manager
Flexxx Lounge
12.2018 - 03.2025
DIRECTOR
GOODS ARENA
03.2018 - Current
DIRECTOR
KR8TVT SOLUTIONS
08.2014 - Current
VISA CONSULTANT
FBIPS
08.2013 - 12.2013
CUSTOMER SERVICE REP
SKY TV
05.2012 - 07.2013
MARKETER (COLD CALLING)
RSJ GLOBAL
02.2011 - 03.2012
Msc. - Geographic Information Systems
University of Glamorgan
BSc. Hons - Geography & Regional Planning
Lagos State University
W.A.E.C & N.E.C.O -
Government College