Zoho
Job Ikani
Virtual Assistant
Abuja, FCT,FC
Summary
Hard working and self motivated virtual assistant with 2+ years experience in web content administration, adept in CRM Management and problem-solving, record keeping, streamlined office processes and enhanced client satisfaction. Excelled in interdepartmental communication and project tracking, demonstrating adaptability and a results-driven approach. Achieved significant improvements in operational efficiency and data accuracy, leveraging Microsoft Office expertise and able to focus on work without need for supervision.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Virtual Administrative Assistant
Femac Power Solutions Limited
01.2024 - Current
- Streamlined office processes with effective email management, resulting in better communication and faster response times.
- Handled confidential information discreetly, ensuring the privacy of clients and executives.
- Facilitated smooth communication between departments by acting as the liaison for interdepartmental requests and information sharing.
- Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements for executives.
- Supported successful project completion by accurately tracking progress and preparing detailed status reports for stakeholders.
- Ensured accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases.
- Managed CRM input, exports and clean up.
- Conferred with customers by telephone, chat or email to provide information.
Executive Assistant
Interra Networks
10.2021 - 07.2022
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
Hybrid Executive Assistant
Timlan Cargo and Allied Services
02.2021 - 01.2022
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and maintained online company files, invoices, and other digital documentation.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
- Used advanced software to prepare documents, reports, and presentations.
Education
MBA - Business Administration And Management
Nexford University
Washington DC, USA 04.2001 -
Master of Science - Computer Science
Afe Bablola University
Ado-Ekiti, Ekiti State, Nigeria 04.2001 -
Skills
CRM Management
Project Management
Report Generation
File Management
Microsoft Office
Problem-Solving
Time Management
Data Entry
Multitasking
Adaptability and Flexibility
Scheduling and calendar management
Written Communication
Software
Ms office suite
Asana
Languages
English
Proficient
C2
Certification
Advanced Business Foundations
Interests
Volunteering
Research
Travel
Sports
Timeline
Virtual Administrative Assistant
Femac Power Solutions Limited
01.2024 - Current
Executive Assistant
Interra Networks
10.2021 - 07.2022
Hybrid Executive Assistant
Timlan Cargo and Allied Services
02.2021 - 01.2022
MBA - Business Administration And Management
Nexford University
04.2001 -
Master of Science - Computer Science
Afe Bablola University
04.2001 -
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