Deborah Pipeoluwa Akindolie
Port Harcourt
Summary
Dynamic Follow-Up Specialist with proven success at Light Army Fellowship, excelling in client engagement and follow-up coordination. Developed effective communication templates that enhanced member satisfaction and retention. Leveraged feedback analysis to improve service delivery, ensuring timely and impactful client interactions. Committed to fostering strong relationships and driving membership growth.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
Work History
Follow-Up Specialist
Light Army Fellowship
Ogun State
07.2023 - 02.2024
- Managed follow-up communication with members to ensure satisfaction and understanding.
- Sustained membership with existing members and ensured a comeback from first timers.
- Assisted in creating templates for effective follow-up messages and communications.
- Coordinated scheduling of follow-up calls to ensure timely client engagement.
- Provided feedback on client interactions to enhance service delivery and support efforts.
Education
B.A (ED) - English Education
Olabisi Onabanjo University
Ogun, Nigeria 10.2019 - 01.2024
Taikhin Model College
Ogun State, Nigeria Skills
- Client engagement
- Follow-up coordination
- Communication templates
- Feedback analysis
Languages
English
Advanced (C1)
C1
Timeline
Follow-Up Specialist
Light Army Fellowship
07.2023 - 02.2024
B.A (ED) - English Education
Olabisi Onabanjo University
10.2019 - 01.2024
Taikhin Model College