Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Deborah, Dung Isaac

Medical Laboratory Technologist
Brampton ,Ontario
Deborah, Dung Isaac

Summary

Dynamic Laboratory Manager with a proven track record at Matanmi Hospital, enhancing operational efficiency through innovative process design and quality control. Skilled in microbiology techniques and employee supervision, I fostered a collaborative environment that improved test accuracy and reduced turnaround times, ensuring compliance with regulatory standards while promoting team development.

Overview

9
years of professional experience
2
Languages

Work History

Matanmi Hospital, Plateau State Nigeria

Laboratory Manager
11.2020 - Current

Job overview

  • Conducted periodic performance reviews for staff members, offering constructive feedback to facilitate professional growth.
  • Designed processes to increase efficiency by minimizing error and reducing repetitive tasks.
  • Kept laboratory in compliance with applicable guidelines and laws.
  • Planned and coordinated new development programs to meet deadlines within $Amount budget.
  • Kept equipment maintained, facility clean, and organized and inventory stocked to maximize performance.
  • Managed operational documents and produced reports detailing activities.
  • Interviewed, hired and trained lab technicians to perform experiments and analyze results.
  • Set and oversaw quality assurance guidelines for laboratory work.
  • Managed budgets for the laboratory, ensuring cost-effective use of funds while meeting operational goals.
  • Mentored junior staff members, providing guidance on technical skills development and career growth opportunities.
  • Increased accuracy in test results by maintaining calibration schedules for all instruments.
  • Ensured compliance with regulatory standards by staying up-to-date on industry best practices and adjusting internal policies as necessary.
  • Enhanced laboratory safety by conducting regular inspections and updating safety training materials as needed.
  • Maintained an organized inventory system for lab supplies, reducing waste and saving on procurement costs.
  • Coordinated cross-functional projects with other departments, leading to increased collaboration and shared resources among teams.
  • Fostered a positive working environment by promoting open communication among team members and addressing any conflicts promptly.
  • Actively participated in professional conferences and workshops, sharing laboratory best practices and fostering a culture of continuous improvement.
  • Established relationships with external vendors to negotiate better pricing on lab supplies without compromising quality or availability.
  • Improved laboratory efficiency by streamlining workflows and implementing process improvements.
  • Managed a team of technicians, ensuring adherence to safety protocols and proper handling of lab equipment.
  • Reduced turnaround time for sample analysis through effective scheduling and prioritization of tasks.
  • Collaborated with research teams to optimize experimental design and data collection methods.
  • Coordinated staff training programs to keep abreast of advances in scientific knowledge relevant to the field.
  • Developed and implemented standard operating procedures for laboratory processes, resulting in consistent quality of work.
  • Successfully completed multiple projects within tight deadlines, showcasing strong project management skills in the laboratory setting.
  • Evaluated new technologies and equipment to identify potential upgrades that could improve overall lab performance.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Launched quality assurance practices for each phase of development
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Gwarimpa General Hospital, Abuja Nigeria.

Phlebotomist
11.2019 - 10.2020

Job overview

  • Centrifuged blood samples as outlined in clinical protocols.
  • Organized daily work based on collection priority.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Contributed to a reduction in wait times by quickly assessing patient needs, prioritizing cases based on urgency, and efficiently completing blood draw procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Packaged and shipped specimens to central lab daily.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Conducted venipuncture and other CT procedures.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Participated in cross-training initiatives, bolstering the overall skill set of the team and promoting a collaborative work environment.
  • Supported quality assurance efforts by diligently documenting all relevant information during the collection process, ensuring accurate test results for patients and providers alike.
  • Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
  • Monitored patients for adverse reactions post-venipuncture, ready to provide immediate care if needed.
  • Enhanced team collaboration by participating in regular meetings to discuss improvements in phlebotomy practices.
  • Reduced patient wait times by implementing effective appointment scheduling system.
  • Contributed to maintenance of patient records, ensuring accurate and up-to-date information was available for healthcare providers.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
  • Increased patient satisfaction by providing gentle care and empathetic support during blood collection procedures.
  • Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
  • Adapted to diverse patient needs by employing variety of blood collection techniques.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Collaborated with healthcare teams to prioritize urgent blood draws, ensuring timely analysis for critical care decisions.
  • Conducted blood drives in collaboration with local organizations, increasing community engagement and blood donations.
  • Assisted in development of phlebotomy training manual, standardizing procedures and improving training efficiency.
  • Participated in continuous education programs to stay updated on latest phlebotomy techniques and safety standards.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Enhanced patient experience by performing blood draws quickly and efficiently.
  • Provided clear post-draw instructions to patients, enhancing their understanding and compliance with care instructions.
  • Streamlined inventory management process for phlebotomy supplies, preventing shortages and overstock situations.
  • Trained new phlebotomists in proper blood collection techniques and safety protocols, elevating overall quality of care.

Asokoro General Hospital, Abuja Nigeria

Medical Laboratory Technologist( NYSC)
10.2018 - 10.2019

Job overview

  • Enhanced laboratory efficiency by streamlining specimen processing and implementing effective quality control measures.
  • Aided clinicians in diagnosing rare conditions through precise execution of specialized tests upon request.
  • Facilitated smooth laboratory operations through proactive troubleshooting and maintenance of sophisticated equipment.
  • Optimized workload distribution among team members, ensuring timely completion of tasks without compromising quality.
  • Boosted patient satisfaction by providing timely and accurate results, contributing to better-informed treatment plans.
  • Maintained a safe work environment by enforcing proper use of personal protective equipment and adherence to safety guidelines.
  • Reduced sample contamination risks by adhering to strict protocols in the preparation and handling of specimens.
  • Utilized expertise in microbiology, chemistry, and hematology to help with diagnosis of medical issues.
  • Served as a reliable resource for colleagues and hospital staff by diligently maintaining knowledge of relevant diagnostic tests, procedures, and best practices.
  • Promoted a culture of continuous improvement within the laboratory team by leading regular performance reviews and goal-setting sessions.
  • Stayed current with industry advancements through regular attendance at professional conferences and workshops, applying learnings to daily practice.
  • Collaborated with interdisciplinary healthcare teams for improved patient outcomes, sharing critical lab findings and insights.
  • Provided comprehensive training for new staff, fostering a supportive learning environment for skill development.
  • Increased diagnostic accuracy through meticulous attention to detail during testing procedures and data analysis.
  • Streamlined communication among colleagues by developing clear reporting templates for test results.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Contributed to the identification of disease outbreaks by accurately performing epidemiological testing on various samples.
  • Implemented cost-saving initiatives through prudent resource management and waste reduction strategies in the lab setting.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
  • Utilized various medical laboratory equipment to conduct tests and analyses.
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Performed comprehensive analysis of patient samples and generated detailed reports to inform medical staff of results.
  • Prepared reagents and solutions, making readily available during testing for convenience.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Followed safety protocols and precautions for safe and hazard-free work environment.
  • Completed comprehensive diagnostic testing of blood, urine and other body fluids.
  • Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
  • Operated highly specialized laboratory equipment to process specimens.
  • Identified and troubleshot technical issues related to laboratory procedures.
  • Evaluated and interpreted laboratory results to determine diagnoses.
  • Kept laboratory in compliance with applicable guidelines and laws.

Maitama District Hospital,Abuja Nigeria

Medical Laboratory Technologist(Internship)
04.2017 - 03.2018

Job overview

  • Abuja Enhanced interdepartmental collaboration by actively participating in hospital-wide committees focused on patient care improvement initiatives.
  • Ensured compliance with regulatory standards, participating in regular audits and maintaining up-to-date documentation.
  • Trained and supervised new laboratory staff to improve skills in laboratory procedures.
  • Participated in laboratory audits and assessments to maintain compliance and improve results.
  • Prepared reports to document laboratory results and findings.
  • Enhanced laboratory efficiency by streamlining specimen processing and implementing effective quality control measures.
  • Aided clinicians in diagnosing rare conditions through precise execution of specialized tests upon request.
  • Boosted patient satisfaction by providing timely and accurate results, contributing to better-informed treatment plans.
  • Reduced sample contamination risks by adhering to strict protocols in the preparation and handling of specimens.
  • Increased diagnostic accuracy through meticulous attention to detail during testing procedures and data analysis.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.
  • Utilized various medical laboratory equipment to conduct tests and analyses.
  • Prepared laboratory samples for analysis and performed data entry for accurate reporting.
  • Performed routine maintenance and calibration of laboratory equipment to produce accurate results.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Prepared reagents and solutions, making readily available during testing for convenience.
  • Followed safety protocols to maintain safe and secure laboratory environment.
  • Followed safety protocols and precautions for safe and hazard-free work environment.
  • Completed comprehensive diagnostic testing of blood, urine and other body fluids.
  • Collected and studied blood samples to determine number of cells, morphology, blood group and blood type.
  • Operated highly specialized laboratory equipment to process specimens.
  • Identified and troubleshot technical issues related to laboratory procedures.
  • Evaluated and interpreted laboratory results to determine diagnoses.
  • Kept laboratory in compliance with applicable guidelines and laws.

Education

University of Jos
Plateau State, Nigeria

Bachelor of Science from Medical Laboratory Science
09.2016

University Overview

Skills

Microbiology techniques

Interests

Caregiving and phlebotomy

Timeline

Laboratory Manager
Matanmi Hospital, Plateau State Nigeria
11.2020 - Current
Phlebotomist
Gwarimpa General Hospital, Abuja Nigeria.
11.2019 - 10.2020
Medical Laboratory Technologist( NYSC)
Asokoro General Hospital, Abuja Nigeria
10.2018 - 10.2019
Medical Laboratory Technologist(Internship)
Maitama District Hospital,Abuja Nigeria
04.2017 - 03.2018
University of Jos
Bachelor of Science from Medical Laboratory Science

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Deborah, Dung IsaacMedical Laboratory Technologist