DEBORAH USANI
Karasana,FCT
Summary
Results-driven professional specializing in ethical leadership and regulatory compliance. Demonstrates strong negotiation skills and decision-making capabilities that drive performance and uphold quality standards. Proficient in project management, budget oversight, and fostering customer service excellence through clear communication. Dedicated to corporate social responsibility and integrity, with a focus on resilience and innovative problem-solving.
Overview
2
2
Languages
12
12
years of post-secondary education
8
8
years of professional experience
Work history
Branch manager
Lobace Modelling Agency
Abuja, FCT
2026.06 - Current
- Built designer relationships that generate more modelling job leads.
- Negotiated model contracts to secure fair treatment terms.
- Coordinated photo shoots to produce polished portfolio materials.
- Maintained up-to-date model profile databases for fast information retrieval.
- Used regular check-ins and feedback loops to support client satisfaction.
- Acted as liaison between clients and models for smoother delivery.
- Supervised model training sessions to strengthen runway skills and conduct.
- Collaborated with photographers and stylists to create cohesive shoot looks.
- Guided new models to support confidence and a welcoming environment.
Radiology Attendant
Zankli Medical Centre
Abuja, FCT
2025.07 - 2026.05
- Maintained supply inventory to prevent shortages during busy rush hours.
- Answered customer inquiries promptly to raise satisfaction levels.
- Managed front desk operations smoothly during peak customer arrival times.
- Coordinated with team members to keep collaboration running efficiently.
- Addressed customer comfort by responding quickly to needs and concerns.
- Created a welcoming atmosphere through courteous, respectful customer interactions.
- Worked effectively under pressure while keeping service standards consistently high.
- Monitored facility equipment to support reliable, efficient daily operations.
- Provided prompt reports to doctors to support timely treatment decisions.
Content creator/Relationship Executive
SED Properties Limited
Sangotedo, Lagos
2024.06 - 2024.08
- Engaged online communities to foster brand loyalty and repeat engagement.
- Operated across multiple platforms simultaneously to strengthen digital presence overall.
- Developed innovative strategies for audience engagement and repeat visits.
- Delivered high-quality, impactful content to strict deadlines and brand standards.
- Managed social media accounts by creating and scheduling posts regularly.
- Owned decisions on social content tone by developing catchy phrases.
- Conceptualised and produced engaging multimedia content to elevate brand visibility.
- Curated and edited visual and written content for platform consistency.
- Audited content for accuracy, relevance, and alignment with brand messaging.
- Executed strategic content planning, aligning with brand objectives and target audience preferences.
- Utilised data analytics to assess content performance and refine future strategies.
- Generated ideas for new content to increase site libraries.
- Adapted text for social media platforms to maximise audience engagement.
- Sourced images and videos to elevate copy on various platforms.
- Tracked content performance and adapted copy to increase engagement.
- Rehearsed performances to perfect live performances.
- Assessed own performance based on audience reaction and feedback to continuously improve.
- Planned exciting entertainment programmes to delight customers.
Front Desk Personnel
Broadbased Communications
CMS, Lagos
2023.04 - 2024.03
- Completed day-to-day duties with accurate, efficient processing and consistent care.
- Quickly learned new skills and applied them to daily tasks.
- Delivered tasks reliably within tight deadlines while maintaining accuracy.
- Displayed respect, friendliness, and readiness to assist whenever required.
- Supported the team through respectful conduct and a helpful approach.
- Provided friendly, efficient customer service and resolved challenging situations with ease.
- Completed assigned duties to meet targets with accuracy and efficiency.
- Maintained energy and enthusiasm in fast-paced working environments daily.
- Applied a positive customer service approach to raise satisfaction levels.
- Oversaw daily operations to maintain high productivity across shifts.
- Delivered exceptional customer service by listening proactively and answering questions.
- Resolved customer issues to increase satisfaction levels for customers.
- Cleaned work areas and equipment to uphold faultless hygiene standards.
Model
Lobace Modelling Agency
Ojodu Berger, Lagos
2021.05 - 2023.04
- Strengthened career presentation by maintaining professional work portfolios for print and live.
- Elevated product-line visual appeal by controlling posture, movement, and facial expression.
- Expanded modelling coverage across audiences through casual to couture styling versatility.
- Improved promotional visibility by showcasing designer outfits for print and digital campaigns.
- Increased event readiness by mastering choreography for trade exhibitions and launches.
Personal assistant (Remote)
Lobace Group of Companies
Ikeja, Lagos
2022.02 - 2023.01
- Managed correspondence by replying on time and reducing response delays.
- Coordinated project management support to help complete crucial projects.
- Handled confidential documents carefully to keep sensitive information secure.
- Scheduled CEO meetings and daily priorities with careful attention to detail.
- Coordinated company events to improve employee morale and engagement.
- Proofread and corrected formatted correspondence for office staff.
Sales manager intern
Vitafoam
Ojodu Berger, Lagos
2018.06 - 2018.09
- Closed deals successfully by handling negotiation discussions professionally with customers.
- Reduced waste and stock gaps by managing stock control efficiently.
- Improved campaign readiness by coordinating with marketing on promotional materials.
- Increased repeat business by building strong relationships with key clients.
- Raised customer satisfaction through consistent, high-quality service delivery.
- Improved reporting accuracy by maintaining updated sales activity records daily.
- Boosted loyalty by resolving client issues promptly and professionally.
- Increased win rates by strengthening product knowledge for sales pitches.
- Improved strategy focus by analysing sales reports for emerging trends.
- Sustained growth by optimising sales methods to acquire and retain customers.
Education
Certified Medical Assistant - Medical Assistant
Push Africa
FCT/Nigeria 2026.04 -
NYSC Certificate of Service -
National Youth Service Corps (NYSC)
FCT/Nigeria 2025.06 - 2026.05
Bachelor of Science - Human Anatomy
Babcock University
Ogun State/Nigeria 2017.09 - 2022.10
SSCE - Sciences
Home Science Association Secondary School
Lagos/Nigeria 2011.09 - 2017.07
Skills
- Ethical leadership
- Regulatory compliance
- Customer relations
- Project scheduling
- Profit and loss analysis
- Employee training
- Negotiation proficiency
- Performance driving
- Strategic visioning
- Public speaking skills
- Time efficiency
- Resilience under pressure
- Communication proficiency
- Organisational awareness
- Quality control standards understanding
- Critical evaluation skills
- Integrity and ethics awareness
- Corporate social responsibility awareness
- Decision-making authority
- Budget planning and forecasting skills
- Initiative taking ability
- Health and safety compliance knowledge
- Customer service excellence
- Team leadership capabilities
- Resourcefulness in problem-solving
Languages
English
Fluent
French
Upper intermediate
Affiliations
- Teaching
- Reading
- Singing
- Meeting new people
Timeline
Branch manager
Lobace Modelling Agency
2026.06 - Current
Certified Medical Assistant - Medical Assistant
Push Africa
2026.04 -
Radiology Attendant
Zankli Medical Centre
2025.07 - 2026.05
NYSC Certificate of Service -
National Youth Service Corps (NYSC)
2025.06 - 2026.05
Content creator/Relationship Executive
SED Properties Limited
2024.06 - 2024.08
Front Desk Personnel
Broadbased Communications
2023.04 - 2024.03
Personal assistant (Remote)
Lobace Group of Companies
2022.02 - 2023.01
Model
Lobace Modelling Agency
2021.05 - 2023.04
Sales manager intern
Vitafoam
2018.06 - 2018.09
Bachelor of Science - Human Anatomy
Babcock University
2017.09 - 2022.10
SSCE - Sciences
Home Science Association Secondary School
2011.09 - 2017.07