Detail-oriented and tech-savvy administrative professional with a background in hospitality management, offering 5+ years of experience in operations coordination, team supervision, and client service excellence. Proven ability to manage schedules, oversee inventories, handle customer communication, and optimize workflow efficiency. Strong proficiency in office software, remote tools, and business administration practices.
Overview
8
years of professional experience
1
Certification
Work History
Franklin Exclusive Hotels and Suites
Food and Beverage Supervisor
01.2023 - 01.2024
Job overview
Supervised daily operations and maintained documentation for inventory, schedules, and procurement.
Reduced waste by 15% through accurate data entry and inventory controls.
Trained staff using SOPs, improving task delegation and team productivity.
IBD International Hotel
Bar Supervisor
01.2022 - 12.2022
Job overview
Managed stock levels and created usage reports to track trends and minimize loss.
Coordinated with event teams for seamless planning and execution of logistics.
Ensured compliance with service standards and maintained accurate cash records.
Porto Golf Hotels
Restaurant Manager
01.2019 - 12.2021
Job overview
Oversaw administrative and front-of-house operations, including rostering, payroll coordination, and POS reconciliation.
Introduced new scheduling templates, improving labor cost efficiency.
Resolved 95% of guest issues without escalation by using effective communication.
Bristol Palace
Head Waiter
01.2016 - 12.2017
Job overview
Supported logistics and seating plans for VIP events and daily dining.
Assisted with reservation management, digital communication, and table assignments.
Education
Federal Polytechnic Ilaro
Ilaro, Ogun State
Higher National Diploma (HND) from Business Administration & Management
01.2023
Federal Polytechnic Ilaro
Ilaro, Ogun State
National Diploma (ND) from Business Administration & Management
01.2019
Skills
Calendar & Schedule Management
Digital Filing & Document Control
Inventory & Procurement Tracking
Virtual Meeting Coordination (Zoom, MS Teams)
Communication & Customer Support
Data Entry & Record Keeping
Email Correspondence & Reporting
Time Management & Task Prioritization
Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Google Workspace (Docs, Sheets, Drive, Calendar)
POS Systems (Micros, Aloha)
QuickBooks (Basic Accounting Tasks)
Inventory Software
Remote Tools: Slack, Trello, Zoom
Certification
National Youth Service Corps (NYSC) Certificate, 2023-01-01
Online Administrative or Remote Work Courses
Languages
English
Yoruba
Efik
Ibibio
Hausa
Igbo
Personal Information
Availability: Available for Remote Work
Remote Work Availability
True
Timeline
Food and Beverage Supervisor
Franklin Exclusive Hotels and Suites
01.2023 - 01.2024
Bar Supervisor
IBD International Hotel
01.2022 - 12.2022
Restaurant Manager
Porto Golf Hotels
01.2019 - 12.2021
Head Waiter
Bristol Palace
01.2016 - 12.2017
Federal Polytechnic Ilaro
Higher National Diploma (HND) from Business Administration & Management
Federal Polytechnic Ilaro
National Diploma (ND) from Business Administration & Management
Front Desk Agent / Night Auditor at Franklin Suite Hotel / Radisson Hotel & SuitesFront Desk Agent / Night Auditor at Franklin Suite Hotel / Radisson Hotel & Suites