Davis Kufre

Computer Analyst

Aba ,Abia

Summary

Proven Assistant Food and Beverage Manager with a track record of enhancing customer satisfaction and reducing costs by 20% at West-Swiss Hotel. Expert in budgeting and strategic planning, with a knack for fostering teamwork and collaboration. Excelled in menu planning and cost controls, significantly improving operational efficiency.

Overview

years of professional experience

Certification

Language

Work History

West-Swiss Hotel

Assistant Food and Beverage Manager

03.2024 - Current

Job overview

Oversaw daily financial transactions, including cash handling procedures, revenue tracking, and budget analysis for continuous improvement efforts.
Reduced waste and controlled inventory levels by implementing effective purchasing strategies and proper storage procedures.
Developed strong relationships with vendors to negotiate favorable pricing and delivery schedules for products.
Continuously researched Hotel trends and competitor offerings to stay ahead of market demands and maintain a competitive edge.
Implemented cost control measures to effectively manage expenses without compromising quality or customer satisfaction levels.
Enhanced customer satisfaction by efficiently managing food and beverage operations and providing exceptional service.
Collaborated with executive management to develop strategic plans for improving overall guest experience at the establishment.
Maintained open lines of communication with kitchen staff to ensure timely execution of orders during peak service periods.
Coordinated special events, working closely with clients to ensure their needs were met while maintaining budgetary constraints.
Conducted regular performance evaluations for staff members, identifying areas of improvement and creating action plans accordingly.

La-mens Hotel & Suites

Food and Beverage Supervisor

10.2019 - 03.2023

Job overview

Ensured smooth restaurant operation by promptly addressing any equipment malfunctions or maintenance needs in the dining area or kitchen facilities.
Created new recipes, outlined steps, and training staff on correct preparation.
Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Tracked kitchen performance metrics to monitor progress and identify areas for improvement.

Education

Covenant Polytechnic
Abia State

Higher National Diploma from Computer And Information Sciences

03.2022

University Overview

Skills

Budgeting

Certification

Human Resource Management

Timeline