DAVID ANIETIE BASSEY
Lekki,Nigeria
Summary
Highly motivated software engineering graduate with solid experience in IT support, systems management, and business technology solutions. Skilled in analyzing business processes, troubleshooting IT systems, and optimizing digital platforms to improve operational efficiency. Proven ability to bridge the gap between technology and business operations, with hands-on experience in database administration, system integration, and process improvement. Committed to further developing expertise in information systems—business analysis to design effective technology solutions and contribute to organizational growth
Overview
5
5
years of professional experience
11
11
years of post-secondary education
Work history
I.T Support Officer
Hemingway's Safaris Africa Ltd
Alausa, Ikeja , Lagos
2024.04 - Current
- Supported IT infrastructure management, including booking and membership systems, to ensure consistent system performance and minimal operational disruptions.
- Diagnosed technical issues related to hardware, software, and network systems to aid in maintaining smooth daily business operations.
- Collaborated with internal teams to pinpoint system inefficiencies, providing feedback and assistance that enhanced workflow processes and system usability.
- Monitored system performance and usage trends, identifying recurring technical issues and recommending improvements that enhanced system efficiency and user experience.
- Documented technical issues and support processes, gaining insight into how structured system analysis and better requirements management can improve technology solutions and business operations.
Junior Systems Engineer
ABBEY & PAN, Play Network Africa
Wuse2, Abuja, Nigeria
2022.12 - 2024.03
- Collaborated on the development of a management system to track orders and appointments, increasing efficiency by 20%
- Assisted in the maintenance and improvement of company database leading to increased efficiency.
- Maintained all technical systems for the company, including Payment systems, Lightning systems, Computer Hardware and Software, Point of sales terminal (POS), Music and Entertainment systems.
Social media manager
Vino Education Consulting
Utako, Abuja, Nigeria
2021.09 - 2022.11
- Managed social media platform included creating graphics and posting contents on pages such as Instagram, Twitter and Facebook.
- Utilized analytical skills in solving technical issues resulting in over 20% reduction in client complaints
- Worked on bug fixes and improved system performance resulting in increased user satisfaction scores
Education
B.Sc. - Software in Engineering
Baze University
Abuja, Nigeria 2016.09 - 2021.08
Ordinary/Level Certificate - West African Examination Council (WAEC)
Trinity International College
Ofada, Ogun State, Nigeria 2009.09 - 2015.07
Internship - Industrial Training
National Institute of Information Technology (NIIT) Education and training Centre
Lekki, Lagos, Nigeria 2019.08 - 2019.12
Skills
- Web Application Development
- Software Debugging
- Graphics Design
- Java/JavaScript
- Python
- C
- Problem Solving
- Teamwork
- Strategic Planning
REFERENCE
To be provided on request.
HOBBIES
Travelling, Reading, Football, Watching Movies, Listening to Music
Languages
English
Fluent
Timeline
I.T Support Officer
Hemingway's Safaris Africa Ltd
2024.04 - Current
Junior Systems Engineer
ABBEY & PAN, Play Network Africa
2022.12 - 2024.03
Social media manager
Vino Education Consulting
2021.09 - 2022.11
Internship - Industrial Training
National Institute of Information Technology (NIIT) Education and training Centre
2019.08 - 2019.12
B.Sc. - Software in Engineering
Baze University
2016.09 - 2021.08
Ordinary/Level Certificate - West African Examination Council (WAEC)
Trinity International College
2009.09 - 2015.07