David Shodunke
Lagos,Eti-Osa
Summary
Highly skilled professional with expertise in data processing, people management, and incident management. Exceptional communicator with a proven ability to de-escalate conflicts and persuade effectively. Adept at software troubleshooting, application support, and network troubleshooting. Career goal include leveraging technical skills and communication prowess to drive organisational success. My advanced creativity gained from my major allows me to look for new creative ways to solve problems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT technician
Fiserv, Basildon
Basildon, Essex
11.2022 - 09.2023
- Delivered excellent customer service by troubleshooting and resolving technical issues.
- Conducted diagnostic tests for identifying and resolving network issues swiftly.
- Provided IT support to staff members, improving overall operational efficiency.
- Streamlined IT processes for increased efficiency.
- Assisted end-users to enhance their understanding of software applications.
Data analyst
Bluechip Technologies
Lagos, Victoria Island
06.2021 - 10.2022
- Developed user-friendly software by incorporating intuitive design elements.
- Tested code for bugs, ensuring seamless product launch.
- Boosted system performance with regular maintenance and updates.
- Collaborated on team projects to deliver high-quality software solutions.
- Collected and analysed complex datasets for business strategy enhancement.
- Utilised SQL to extract relevant information for reporting purposes.
- Managed confidential databases, ensured secure handling of sensitive information.
Junior programmer
Huawei
Cameroun, Douala
04.2017 - 08.2017
- Communicated technical information effectively to non-technical colleagues for improved project coordination.
- Produced clean, error-free code in line with internal quality standards.
- Worked closely with UI and UX designers on interface features for superior user experience.
Education
GCSEs - Maths, English, Triple Science, Geography, RE, Business Studies
Faringtons School
United Kingdom, Chistlehurst 07/2013 - 06/2016
A-Levels - Business Studies, English Literature, Art, CAD
Wilmington Grammar School
United Kingdom, Kent 07/2016 - 07/2018
Bachelor of Arts - Architecture & Technology
Portsmouth University
United Kingdom, Hampshire 06/2018 - 06/2024
Skills
- Exceptional communicator
- Outstanding communicator
- Data processing
- People Management
- Incident Management
- Persuasion techniques
- Software troubleshooting
- Application support
- Software diagnosis
- Conflict de-escalation
- Network troubleshooting
Accomplishments
Deputy Head Boy (Sixth Form), Sports Captain (Sixth Form)
Certification
Huawei Junior Internship Certification, BlueChip Technologies Junior Internship Certification, NCS Certification (National Citizens Service UK), D of E Award (Bronze & Silver),
References
References available upon request.
Timeline
IT technician
Fiserv, Basildon
11.2022 - 09.2023
Data analyst
Bluechip Technologies
06.2021 - 10.2022
Junior programmer
Huawei
04.2017 - 08.2017
Huawei Junior Internship Certification, BlueChip Technologies Junior Internship Certification, NCS Certification (National Citizens Service UK), D of E Award (Bronze & Silver),
GCSEs - Maths, English, Triple Science, Geography, RE, Business Studies
Faringtons School
07/2013 - 06/2016
A-Levels - Business Studies, English Literature, Art, CAD
Wilmington Grammar School
07/2016 - 07/2018
Bachelor of Arts - Architecture & Technology
Portsmouth University
06/2018 - 06/2024
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