David Oyeniyi
Ilorin,Kwara State
Summary
Dedicated and organized administrative professional with over 2 years of experience in office management and support roles. Proven ability to streamline processes, enhance operational efficiency, and provide exceptional support in busy environments. Passionate about contributing to charitable causes and committed to delivering high-quality administrative services.
Overview
3
3
years of professional experience
13
13
years of post-secondary education
1
1
Certification
Work History
Volunteer support worker
Global Hope for Women and Children (GLOHWOC)
Ilorin -Tanke., Kwara
10.2022 - 09.2024
- Improved user well-being by creating personalised care plans.
- Ensured safety of the facility by performing regular risk assessments.
- Delivered person-centred care to meet individual needs and preferences.
- Accompanied clients on outings to promote socialisation and community inclusion.
- Enhanced user experience with patience and understanding in difficult situations.
- Collaborated with multidisciplinary teams for comprehensive client care delivery.
- Ensured adherence to care standards by following organisational policies and procedures.
- Encouraged self-help skills among service users, promoting autonomy within their abilities' reach.
- Utilised effective communication techniques to understand user's feelings or concerns better.
- Maintained accurate records of client interactions for future reference and continuity of care.
- Ensured confidentiality at all times when dealing with sensitive information about clients.
- Managed challenging behaviour effectively, ensuring the safety and comfort of all involved.
- Provided physical assistance where needed including mobility support or help with personal hygiene tasks.
- Provided emotional support to service users, fostering a safe environment.
- Assisted with daily living activities, promoting independence amongst service users.
- Identified needs of service users through careful observation and interaction.
- Coordinated social events for improved community engagement.
- Facilitated group discussions, helping individuals express their feelings and concerns.
- Built strong relationships with service users, encouraging trust and communication.
- Informed management of changes in service user situations or needs.
- Managed service user records and oversaw records updates to support accuracy.
- Helped coordinate appointments for counselling, physiotherapy and occupational health services.
- Supported clients with rehabilitation and socialisation in community settings.
- Monitored client progress and adapted support programmes to meet changing needs.
- Counselled clients through difficult times using approved and compassionate strategies.
- Assessed clients and documented information for records and analysis.
- Ran community programmes to limit further client intervention and follow-up care.
- Highlighted additional support provisions to maximise clients' growth opportunities.
- Developed tailored action plans whilst prioritising pressing concerns.
Administrative officer (Intern)
National Human Rights Commission
Ilorin, Kwara State
02.2022 - 09.2022
- Simplified complex information via clear, concise written communication skills; eased understanding across departments.
- Prioritized tasks for timely completion of human rights cases reported.
- Document complaints and filing of complaint of over 60 folders correctly.
- Answer calls of complainants and respondents for proper case monitoring.
- Take minutes of every mediation sessions, noting down demand and wants of the Complainants and the Respondent for a viable resolution.
- Prepared documentation to back up responses to complaints of victims of human right abuse.
- Delegated work effectively amongst team members; encouraged shared responsibility and teamwork.
- Adapted quickly to changes in procedures or policies; maintained consistency.
- Coordinated travel arrangements for staff members leading to hassle-free investigation and human right related trips.
- Ensured prompt resolution of employee issues with keen attention to detail and empathetic listening skills; fostered a positive working environment.
- Enhanced office efficiency by managing and organizing the day-to-day administrative duties.
- Organized monthly reports to maintain record accuracy.
- Assisted in arranging meetings and mediation sessions for smoother communication channels.
- Handled confidential documents with utmost care; ensured data security at all times.
- Organised filing system for important case folders and confidential office documents.
- Monitored office inventory supplies, re-ordering for service provisions.
- Collated information for reporting purposes to enable case investigation progress monitoring.
Education
Bachelor of Science - Economics
Fountain University Osogbo
Osogbo, Osun State 10.2015 - 07.2019
Senior School Certificate(WAEC & NECO) - Science Class
Faith Academy
Ilorin, Kwara State 10.2010 - 07.2015
First School Leaving Certificate -
Kingdom Heritage Model School
Ilorin, Kwara State 10.2004 - 07.2009
Skills
- Proactive engagement
- Non-Judgmental attitude
- Respect for confidentiality
- Attentive listening
- Social support
- Case file management
- Administration tasks
- Efficient communication
- Ethical conduct
- Staff scheduling
- Microsoft Office proficiency
- Complaint handling
Languages
English
Advanced (C1)
Yoruba
Advanced (C1)
Affiliations
- Community Service
- Working out
- Volunteering
- Service to humanity
- Swimming
- Music
- Learning new things
- Networking & Socializing
Certification
*Achievement award of the most outspoken by Nigerian Economic Student association.
*National youth Service Corps (Certification)
*Letter of Commendation from NYSC
References
References available upon request.
Timeline
Volunteer support worker
Global Hope for Women and Children (GLOHWOC)
10.2022 - 09.2024
Administrative officer (Intern)
National Human Rights Commission
02.2022 - 09.2022
Bachelor of Science - Economics
Fountain University Osogbo
10.2015 - 07.2019
Senior School Certificate(WAEC & NECO) - Science Class
Faith Academy
10.2010 - 07.2015
First School Leaving Certificate -
Kingdom Heritage Model School
10.2004 - 07.2009
*Achievement award of the most outspoken by Nigerian Economic Student association.
*National youth Service Corps (Certification)
*Letter of Commendation from NYSC
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