DAVID K. TONEY
Southaven,Mississippi
Summary
Results-driven Operations Manager with extensive experience leading high-volume distribution center operations across inbound, outbound, and training functions. Proven track record of optimizing workflows, strengthening safety compliance, improving throughput, and developing high-performing teams in fast-paced retail distribution environments. Skilled in data-driven decision-making, standardized work processes, continuous improvement, and cross-functional collaboration to deliver consistent operational results while maintaining safety and quality standards.
Overview
9
9
years of professional experience
Work History
Outbound Department Manager
Dollar Tree Distribution
West Memphis, Arkansas
10.2025 - Current
- Directed outbound operations supporting the daily picking and shipping of 70,000 to 90,000 cases while maintaining safety and quality standards
- Developed and implemented training plans and operational guides that strengthened team performance and workflow consistency
- Partnered with Continuous Improvement teams to execute monthly operational goals and budget planning for outbound operations
- Led and coordinated a team of 2 merit leaders and 60 to 80 associates, ensuring accountability, engagement, and productivity
Inbound Department Manager
Dollar Tree Distribution Center
West Memphis, Arkansas
08.2024 - 10.2025
- Supervised inbound processing of materials and products using electronic warehouse management systems to ensure accuracy and timeliness
- Trained and coached team members on operational procedures, safety standards, and company policies to reduce errors and disruptions
- Monitored workflow and made recommendations to leadership to improve operational efficiency and workplace organization
- Maintained a clean and safe work environment by enforcing housekeeping and safety compliance protocols
Distribution Center Area Manager
Dollar Tree Distribution Center
Chesapeake, Virginia
04.2020 - 08.2024
- Managed frontline leaders and associates by providing direction, training, and performance expectations to drive operational results
- Conducted safety investigations related to workplace incidents, injuries, and property concerns to prevent future occurrences
- Performed routine quality audits of systems and processes, identifying and implementing operational improvements
- Ensured continuous compliance with company and Occupational Health & Safety standards across assigned areas
Distribution Center Training Coach
Family Dollar Distribution Center
Chesapeake, Virginia
12.2016 - 04.2020
- Facilitated multi-day training workshops for supervisors and non-exempt team members across multiple operational functions
- Ensured all required training programs were delivered on schedule and aligned with company standards
- Conducted follow-up assessments to maintain consistency and effectiveness of training programs
- Supported leadership development initiatives by reinforcing standardized work processes and best practices
Education
Business Management - Hospitality Management
Bryant & Stratton College
Virginia Beach, VirginiaSkills
- Distribution Operations Management
- Inbound & Outbound Logistics
- Warehouse Productivity Optimization
- Workforce Planning & Scheduling
- Safety Compliance & Risk Management
- Standard Operating Procedures (SOPs)
- Continuous Improvement (CI)
- Team Leadership & Development
- Performance Management
- Inventory Control & Quality Assurance
- Data-Driven Decision Making
- Cross-Functional Collaboration
- Inventory Accuracy & Cycle Counting
- Operational Problem Solving
- Leadership Accountability Framework
- Team Engagement Strategies
References
Available upon request
Additional Technical And Operational Expertise
- Manhattan Warehouse Management System
- AS400 System
- Standard Work Implementation
- Lean & Continuous Improvement Principles
- Inventory Accuracy & Cycle Counting
- Operational Problem Solving
- Leadership Accountability Framework
- Team Engagement Strategies
Timeline
Outbound Department Manager
Dollar Tree Distribution
10.2025 - Current
Inbound Department Manager
Dollar Tree Distribution Center
08.2024 - 10.2025
Distribution Center Area Manager
Dollar Tree Distribution Center
04.2020 - 08.2024
Distribution Center Training Coach
Family Dollar Distribution Center
12.2016 - 04.2020
Business Management - Hospitality Management
Bryant & Stratton College