DARE BORIWAYE
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Durango Assurance
06.2021 - 02.2024
- Processed orders efficiently to ensure timely delivery of products to customers
- Demonstrated extensive product knowledge to assist customers with their inquiries and purchases
- Handled customer complaints with professionalism and empathy to ensure customer satisfaction
- Utilized problem-solving skills to address any issues or challenges that arose during the customer interaction
- Responded to inquiries promptly and accurately to provide customers with the information they needed
- Demonstrated excellent multi-tasking abilities by managing multiple customer requests simultaneously
Sales Representative
Unilever
02.2018 - 03.2020
- Conducted in-depth market analysis to identify key trends and opportunities for growth
- Utilized effective sales techniques to drive revenue and exceed targets
- Demonstrated expert product knowledge to educate clients and enhance their purchasing experience
- Employed strong negotiation skills to secure favorable deals with vendors and partners
- Maintained clear and timely client communication to ensure satisfaction and loyalty
- Implemented customer relationship management strategies to build long-lasting partnerships and drive repeat business
Education
Bachelor of Technology - BTech, Chemistry
Federal university of technology
Akure01.2018
Bachelor of Science - B. Sc. Data Science
Miva University
AbujaSkills
- Problem solving
- Communication
- Active listening
- Technical knowledge
- Account Management
- Conflict resolution
- Persuasion
- Microsoft Office
- Negotiations and Closing
- Record Keeping
- Product Knowledge
- Upselling and Cross selling
- Relationship Building
- MS Office
Certification
- Virtual Assistant 2021
- Data Analytics 2024
Timeline
Customer Service Representative
Durango Assurance
06.2021 - 02.2024
Sales Representative
Unilever
02.2018 - 03.2020
Bachelor of Technology - BTech, Chemistry
Federal university of technology
Bachelor of Science - B. Sc. Data Science
Miva University
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