Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Durango Assurance
06.2021 - 02.2024
Processed orders efficiently to ensure timely delivery of products to customers
Demonstrated extensive product knowledge to assist customers with their inquiries and purchases
Handled customer complaints with professionalism and empathy to ensure customer satisfaction
Utilized problem-solving skills to address any issues or challenges that arose during the customer interaction
Responded to inquiries promptly and accurately to provide customers with the information they needed
Demonstrated excellent multi-tasking abilities by managing multiple customer requests simultaneously
Sales Representative
Unilever
02.2018 - 03.2020
Conducted in-depth market analysis to identify key trends and opportunities for growth
Utilized effective sales techniques to drive revenue and exceed targets
Demonstrated expert product knowledge to educate clients and enhance their purchasing experience
Employed strong negotiation skills to secure favorable deals with vendors and partners
Maintained clear and timely client communication to ensure satisfaction and loyalty
Implemented customer relationship management strategies to build long-lasting partnerships and drive repeat business
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