Daniel Shaibu
Library Science And Information Technology
Abuja
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
4
4
Certifications
Work History
Administrative Officer
Happiness Computers International Limited
Abuja
06.2019 - 01.2021
- Standardized office structures and processes to promote collaboration and increased performance.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered performance reviews, recommending additional training or advancements.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Prepared agendas and took notes at meetings to archive proceedings.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Volunteer Clerical Assistant
IBI Foundation
Abuja
05.2018 - 05.2019
- Provided clerical support, addressing routine and special requirements.
- Produced high-quality communications for internal and external use.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed correspondence letters, memos and emails.
- Completed clerical tasks such as filing, copying and distributing mail.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Prepared meeting rooms and materials and recorded important information.
- Edited documents to keep company materials free of grammar errors.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Personal Assistant
SABA Clinics
Abuja
02.2018 - 05.2018
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Used discretion when handling confidential information.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Attended meetings, took notes and tracked action items.
- Organized and attended meetings and compiled related documents and reports.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Experienced with productivity tools such as Zoom, Google Docs and Sheets.
Cashier Assistant
Zenith Bank
Lokoja
06.2017 - 01.2018
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete their banking transactions which includes savings and withdrawals.
- Answered questions about banking policies and addressed customer concerns.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
Secretary
Nigerian Rebirth Centre
Abuja
02.2016 - 12.2016
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained electronic filing systems and categorized documents.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Sales Executive
EduWeb Magazine
Abuja
08.2015 - 12.2015
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
School Librarian
Ibadan Boys High School
Ibadan
06.2014 - 07.2015
- Offered reference service and book recommendations for young students and teachers to improve children's access to high-quality learning materials.
- Promoted library use and advocated for children's programs and services with young patrons and families.
- Researched, planned and set up attractive and informative library exhibits.
- Drove expansion of library collections and programs in response to student and faculty needs and special requests.
- Removed and replaced outdated materials from children's collection to increase circulation and maintain interest of young guests.
- Repaired or replaced damaged items to maintain continuity of service.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
Computer Instructor
Amitech Computer Training Center
Minna, Niger State
05.2012 - 12.2012
- Set up computers and networking systems and delivered step-by-step instructions on basic use.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Composed course syllabus to clearly outline curriculum, expectations and deadlines.
- Created clear, engaging lessons to draw interest and develop students' in microsoft operations.
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- tutored Microsoft Word, Microsoft Excel, website design using HTML and Dreamweaver, computer maintenance.
Computer Operator
Beera Computer Institute
Abuja
07.2007 - 12.2007
- Managed output quality and control of MS Office documents processed on assigned equipment.
- Generated reports covering details about data, system operation and error monitoring.
- Analyzed system requirements for newly installed applications to support maximum compatibility with ongoing operations.
- Reacted calmly during times of highly stressed or emergency situations.
- Recommended system improvements, accounting for budgetary concerns and performance requirements.
Education
Bachelor of Technology - Library Science And Information Technology
Federal University of Technology
Minna, Niger State` 09.2008 - 07.2013
SSCE Certificate (NABTEB) - Computer Craft
Federal Science And Technical College
Orozo, Abuja 09.2005 - 07.2008
First School Leaving Certificate -
Kubwa III Model Primary School.
Kubwa, Abuja 09.1996 - 09.2002
Skills
Office administration
Certification
Google Digital Skills for Africa - The Fundamentals of Digital Marketing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
LaPlage Services - Digital Communication and Team Management for Managers and Supervisors
03-2022
LaPlage-Services - Introduction to Professional use of Google Drive
03-2022
Administrative Officer
Happiness Computers International Limited
06.2019 - 01.2021
EMarketing Institute - Social Media Marketing
01-2019
Volunteer Clerical Assistant
IBI Foundation
05.2018 - 05.2019
Google Digital Skills for Africa - The Fundamentals of Digital Marketing.
05-2018
Personal Assistant
SABA Clinics
02.2018 - 05.2018
Cashier Assistant
Zenith Bank
06.2017 - 01.2018
Secretary
Nigerian Rebirth Centre
02.2016 - 12.2016
Sales Executive
EduWeb Magazine
08.2015 - 12.2015
School Librarian
Ibadan Boys High School
06.2014 - 07.2015
Computer Instructor
Amitech Computer Training Center
05.2012 - 12.2012
Bachelor of Technology - Library Science And Information Technology
Federal University of Technology
09.2008 - 07.2013
Computer Operator
Beera Computer Institute
07.2007 - 12.2007
SSCE Certificate (NABTEB) - Computer Craft
Federal Science And Technical College
09.2005 - 07.2008
First School Leaving Certificate -
Kubwa III Model Primary School.
09.1996 - 09.2002
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