Daniel Shaibu
Library Science And Information Technology
Abuja
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
14
14
years of post-secondary education
4
4
Certifications
Work History
Administrative Officer
Happiness Computers International Limited
Abuja
06.2019 - 01.2021
- Standardized office structures and processes to promote collaboration and increased performance.
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Delivered performance reviews, recommending additional training or advancements.
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Prepared agendas and took notes at meetings to archive proceedings.
- Monitored office calendars to plan meetings, activities and travel to maximize productivity.
Volunteer Clerical Assistant
IBI Foundation
Abuja
05.2018 - 05.2019
- Provided clerical support, addressing routine and special requirements.
- Produced high-quality communications for internal and external use.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed correspondence letters, memos and emails.
- Completed clerical tasks such as filing, copying and distributing mail.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Prepared meeting rooms and materials and recorded important information.
- Edited documents to keep company materials free of grammar errors.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Personal Assistant
SABA Clinics
Abuja
02.2018 - 05.2018
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Used discretion when handling confidential information.
- Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Attended meetings, took notes and tracked action items.
- Organized and attended meetings and compiled related documents and reports.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Experienced with productivity tools such as Zoom, Google Docs and Sheets.
Cashier Assistant
Zenith Bank
Lokoja
06.2017 - 01.2018
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete their banking transactions which includes savings and withdrawals.
- Answered questions about banking policies and addressed customer concerns.
- Trained new cashier team members in customer service and money handling processes.
- Worked with other associates to support cashiers and management needs.
- Operated cash register to record transactions accurately and efficiently.
- Learned duties for various positions and provided backup at key times.
Secretary
Nigerian Rebirth Centre
Abuja
02.2016 - 12.2016
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Offered technical support and troubleshot issues to enhance office productivity.
- Maintained electronic filing systems and categorized documents.
- Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Sales Executive
EduWeb Magazine
Abuja
08.2015 - 12.2015
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
- Presented products to clients using dynamic presentations and practical use-case scenarios.
School Librarian
Ibadan Boys High School
Ibadan
06.2014 - 07.2015
- Offered reference service and book recommendations for young students and teachers to improve children's access to high-quality learning materials.
- Promoted library use and advocated for children's programs and services with young patrons and families.
- Researched, planned and set up attractive and informative library exhibits.
- Drove expansion of library collections and programs in response to student and faculty needs and special requests.
- Removed and replaced outdated materials from children's collection to increase circulation and maintain interest of young guests.
- Repaired or replaced damaged items to maintain continuity of service.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
Computer Instructor
Amitech Computer Training Center
Minna, Niger State
05.2012 - 12.2012
- Set up computers and networking systems and delivered step-by-step instructions on basic use.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Composed course syllabus to clearly outline curriculum, expectations and deadlines.
- Created clear, engaging lessons to draw interest and develop students' in microsoft operations.
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- tutored Microsoft Word, Microsoft Excel, website design using HTML and Dreamweaver, computer maintenance.
Computer Operator
Beera Computer Institute
Abuja
07.2007 - 12.2007
- Managed output quality and control of MS Office documents processed on assigned equipment.
- Generated reports covering details about data, system operation and error monitoring.
- Analyzed system requirements for newly installed applications to support maximum compatibility with ongoing operations.
- Reacted calmly during times of highly stressed or emergency situations.
- Recommended system improvements, accounting for budgetary concerns and performance requirements.
Education
Bachelor of Technology - Library Science And Information Technology
Federal University of Technology
Minna, Niger State` 09.2008 - 07.2013
SSCE Certificate (NABTEB) - Computer Craft
Federal Science And Technical College
Orozo, Abuja 09.2005 - 07.2008
First School Leaving Certificate -
Kubwa III Model Primary School.
Kubwa, Abuja 09.1996 - 09.2002
Skills
Office administration
Meeting minutes
Documentation and control
Workflow planning
Internal communications
Recordkeeping
Supervising staff
Social media knowledge
Customer and client relations
Time management
Relationship building
Letter preparation
Project Management
Writing reports
Certification
Google Digital Skills for Africa - The Fundamentals of Digital Marketing.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
If you really look closely, most overnight successes took a long time.
Steve Jobs
Timeline
LaPlage Services - Digital Communication and Team Management for Managers and Supervisors
03-2022
LaPlage-Services - Introduction to Professional use of Google Drive
03-2022
Administrative Officer
Happiness Computers International Limited
06.2019 - 01.2021
EMarketing Institute - Social Media Marketing
01-2019
Volunteer Clerical Assistant
IBI Foundation
05.2018 - 05.2019
Google Digital Skills for Africa - The Fundamentals of Digital Marketing.
05-2018
Personal Assistant
SABA Clinics
02.2018 - 05.2018
Cashier Assistant
Zenith Bank
06.2017 - 01.2018
Secretary
Nigerian Rebirth Centre
02.2016 - 12.2016
Sales Executive
EduWeb Magazine
08.2015 - 12.2015
School Librarian
Ibadan Boys High School
06.2014 - 07.2015
Computer Instructor
Amitech Computer Training Center
05.2012 - 12.2012
Bachelor of Technology - Library Science And Information Technology
Federal University of Technology
09.2008 - 07.2013
Computer Operator
Beera Computer Institute
07.2007 - 12.2007
SSCE Certificate (NABTEB) - Computer Craft
Federal Science And Technical College
09.2005 - 07.2008
First School Leaving Certificate -
Kubwa III Model Primary School.
09.1996 - 09.2002