DANIEL OGBUAGU
ABUJA,Niger State
Summary
Results-driven IT professional specialising in systems and networks across Windows and Linux environments. Utilises cybersecurity tools like Wireshark and Nmap for security auditing and vulnerability assessment. Experienced in cloud technologies, including Microsoft Azure and AWS, and proficient in data analysis with Python and SQL. Skilled in digital marketing analytics using Google Analytics and Meta Business Suite, focused on enhancing organisational security and efficiency.
Overview
1
1
Certification
5
5
years of post-secondary education
7
7
years of professional experience
Work history
Freelance Technology Consultant
UPWORK
Online
2020.01 - 2026.07
- Delivered technology solutions to various clients, including businesses and startups.
- Develop WordPress websites and e-commerce stores.
- Develop Python scripts to automate repetitive tasks.
- Design and manage SQL databases.
- Build dashboards and reports using Excel and IBM Cognos.
- Configure routers, VPNs, firewalls, and wireless networks.
- Apply cybersecurity best practices and perform basic vulnerability assessments.
- Provided IT support by troubleshooting hardware, software, and network issues to resolve client problems efficiently.
- Installed, configured, and maintained operating systems and productivity software to ensure optimal performance for clients.
- Deliver documentation and technical training for clients.
- Executed digital marketing campaigns across multiple platforms, including SEO and social media.
- Analyze campaign performance using Google Analytics.
IT Support Analyst
Mrs Betty
UK, United Kingdom
2023.03 - 2026.05
- Optimised network performance with routine system checks.
- Tested new software applications before deployment.
- Handled sensitive data, guaranteeing confidentiality.
- Contributed to helpdesk operations by answering customer queries.
- Managed data backups, ensuring information security.
- Conducted training sessions to enhance staff's IT skills.
- Stayed abreast of industry trends to provide sound IT consultation.
- Installed software updates to improve system stability.
- Resolved system errors with comprehensive diagnostic tests.
- Developed technical manuals for user guidance.
- Enhanced system functionality by troubleshooting hardware and software issues.
- Coordinated with team members, achieving project deadlines.
- Monitored server health regularly, maintaining optimal performance.
- Streamlined workflow through effective management of IT resources.
Education
Bachelor of Science (B.Sc.) - Computer Science
University of Calabar
Calabar, Nigeria 2014.01 - 2019.01
Skills
- Cybersecurity
- Penetration testing
- Vulnerability Assessment
- Security Auditing
- Windows Server
- Windows 10/11
- Linux (Ubuntu, Kali)
- Systems and Networks
- Cloud & Virtualization
- Microsoft Azure (Fundamentals)
- AWS (Fundamentals)
- VMware
- VirtualBox
- Programming & Data
- Python
- SQL
- Microsoft Excel
- Website Development
- E-commerce Solutions
Certification
- Google Cybersecurity Professional Certificate
- Completed all eight courses, including:
- Foundations of Cybersecurity
- Tools of the Trade: Linux and SQL
- Play It Safe: Manage Security Risks
- Connect and Protect: Networks and Network Security
- Assets, Threats, and Vulnerabilities
- Sound the Alarm: Detection and Response
- Automate Cybersecurity Tasks with Python
- Put It to Work: Prepare for Cybersecurity Jobs
- IBM Cybersecurity Analyst Professional Certificate
- Completed courses covering:
- Cybersecurity Fundamentals
- Operating System Security
- Penetration Testing
- Network Security
- Database Vulnerabilities
- Digital Forensics
- Incident Response
- Security Analyst Capstone
- IBM Data Analyst Professional Certificate
- Excel for Data Analysis
- SQL for Data Science
- Data Visualization
- Python for Data Science
- Data Analysis with Python
- IBM Cognos
- Databases and SQL
- Data Analyst Capstone
- IBM IT Support Professional Certificate
- Technical Support Fundamentals
- Operating Systems
- Computer Hardware & Software
- Networking
- Storage & Databases
- IT Support Capstone
- Google Digital Marketing & E-commerce Professional Certificate
- Digital Marketing Foundations
- Customer Acquisition
- Customer Engagement
- Email Marketing
- E-commerce
- Customer Loyalty
- Marketing Analytics
SELECTED MVP PROJECTS
IT Help Desk Ticketing System (MVP), Python | MySQL, Designed the core workflow for an IT ticket management system., Implemented ticket creation, status tracking, and user authentication., Focused on delivering a functional MVP before adding advanced features., Student Management System (MVP), PHP | MySQL, Developed the core modules for student registration, attendance, and academic record management., Built the application with scalability for future enhancements., Sales Analytics Dashboard (MVP), Excel | SQL | IBM Cognos, Designed an interactive dashboard to monitor sales performance and key business metrics., Automated reporting and data visualization for faster decision-making., Cybersecurity Monitoring Dashboard (Prototype), Python | Linux, Built a prototype to monitor logs and visualize basic security events., Applied cybersecurity concepts for log analysis and incident monitoring., E-commerce Website (MVP), WordPress | WooCommerce, Developed a functional online store with product management, shopping cart, and checkout functionality., Applied SEO and analytics to improve online visibility.
CORE COMPETENCIES
- IT Support & Help Desk
- Cybersecurity & Risk Management
- Network Security & Administration
- Incident Response & Monitoring
- System Administration
- Data Analysis & Visualization
- SQL & Database Management
- Python Automation & Scripting
- Cloud Computing Fundamentals
- Digital Marketing & E-commerce
PERSONAL STRENGTHS
- Critical Thinking
- Problem Solving
- Analytical Thinking
- Attention to Detail
- Adaptability
- Team Collaboration
- Continuous Learning
Timeline
IT Support Analyst
Mrs Betty
2023.03 - 2026.05
Freelance Technology Consultant
UPWORK
2020.01 - 2026.07
Bachelor of Science (B.Sc.) - Computer Science
University of Calabar
2014.01 - 2019.01