Daniel Ero-Phillips
Logistics Expert; Freight Broker, Tracking And Tracing, Accounts Payable
Lviv
Summary
Highly organised Logistic expert with vast experience in managing multiple tasks and handling issues that may arise. Possesses excellent problem-solving, communication and negotiating skills. Reliable candidate eager to leverage knowledge in logistics and transportation management. Strong communication and negotiation skills to oversee customs clearance and legal requirements. Flexible and excels under pressure in fast-paced environment.
Overview
5
5
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
Work History
Freight Broker Agent
IM Logistics
Lviv
01.2022 - Current
- Monitored market and negotiated rates based on trends.
- Planned routes for various shipments according to special events, customer needs and weather.
- Tracked shipments and trucks out on deliveries.
- Contacted existing customers to update accounts and confirm deals.
- Coordinated insurance coverage for goods and packages.
- Verified and noted count and condition of cargo received.
Accounts Payable Specialist
PLS Logistics
Lviv
01.2021 - 11.2021
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Developed client rapport by efficiently addressing incoming correspondence and resolving 50-60 A/P inquires per day.
- Coordinating refund request from various companies on behalf of carriers
- Developed and deepened successful partnerships with representatives of diverse shipping companies.
- Added insurance coverage to protect interest of client and shipment from loss or damage during transit.
- Oversaw cargo claims to investigate and resolve loss or damage issues during transit.
- Produced month-end closing reports and provided actionable suggestions on remittance for quick resolution.
Freight Broker
PLS Logistics
Lviv
08.2019 - 11.2020
- Monitored market and negotiated rates based on trends.
- Communicated with drivers and dispatch to coordinate delivery schedules.
- Verified and noted count and condition of cargo received.
- Planned routes for various shipments according to special events, customer needs and weather.
- Contacted existing customers to update accounts and confirm deals.
- Stayed updated on latest knowledge in transportation and logistics to provide relevant solutions to clients.
Freight Team Member
PLS logistics
Lviv
02.2019 - 08.2019
- Provided tracking information to enable clients to monitor progress of shipments.
- Coordinated shipments, determining timely transport of goods from point of origin to final destination.
- Maintained open communication with nationwide locations to facilitate smooth collaboration.
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Stayed on top of shipment locations and current status to update offices and customers, in tune of 15 freights per day average.
- Determined most valuable and cost-effective routes for shipments, overseeing transit time, price and safety.
- Excellent communication skills, both verbal and written.
Dispatcher Coordinator
Sure lock and key Locksmith
Lviv
02.2018 - 02.2019
- Closely monitored dispatch board to triage and prioritize over 35 daily calls.
- Maintained updated and detailed records of calls in physical and electronic database.
- Directed dispatching, routing, and tracking of 20-25 locksmith and expert technicians to job sites.
- Worked closely with personnel and customers to track job progress and to resolve problems.
- Established good rapport with technicians, personnel and customers to coordinate timely arrival to job location and ensure effective service delivery .
- Accurately taking customized service request from VIP clients for priority service
Education
Medicine And Surgery
Danylo Halytski National Medical University
Lviv, Ukraine 09.2016 - 06.2022
Medicine And Surgery
Babcock University
Ogun State, Nigeria 08.2014 - 07.2015
High School Diploma -
Babcock University High School
Ogun, Nigeria 09.2008 - 06.2014
Skills
Customer service skills
Service coordination
Routing orders
Shipment tracking
Price quoting
Shipping method determination
Billing management
Teamwork and Collaboration
Planning and Coordination
Cultural Awareness
Certification
Secondary school leaving certificate
Timeline
Freight Broker Agent
IM Logistics
01.2022 - Current
Accounts Payable Specialist
PLS Logistics
01.2021 - 11.2021
[Account Payable Specialist] Training - 2019
12-2020
Freight Broker
PLS Logistics
08.2019 - 11.2020
Freight Team Member
PLS logistics
02.2019 - 08.2019
Dispatcher Coordinator
Sure lock and key Locksmith
02.2018 - 02.2019
Certificate of proficiency in CPR
05-2017
Medicine And Surgery
Danylo Halytski National Medical University
09.2016 - 06.2022
Medicine And Surgery
Babcock University
08.2014 - 07.2015
Secondary school leaving certificate
06-2014
High School Diploma -
Babcock University High School
09.2008 - 06.2014