Summary
Overview
Work history
Education
Skills
Certification
References
Timeline
Generic

DAMILARE OJEKUNLE

Ogudu,Lagos

Summary

Friendly and self-driven individual with strong communication and problem-solving skills, coupled with ability to adapt to new challenges quickly. Adept in customer interactions and conflict resolution. Ready to enhance customer satisfaction and contribute to team success.

Overview

8
8
years of professional experience
14
14
years of post-secondary education
1
1
Certification

Work history

Customer service representative

Ikeja Electric Distribution Company
Lagos, Nigeria
01.2019 - Current
  • Managed, mediated and resolved customer complaints, escalating them to appropriate departments and team members as required.
  • Maintained a friendly and welcoming environment, building a loyal customer base.
  • Documented customer interactions and solutions in the CRM
  • Participated in team meetings sharing best practices for improving service delivery.

Graduate Trainee

Federal Institute Industrial Research(FIIRO)
Oshodi, Nigeria
09.2018 - 08.2020
  • Collaborated effectively with team members to complete projects on schedule.
  • Fabrication and design of some farm machineries.
  • Adhered strictly to company policies and procedures, promoting a professional work atmosphere.

Education

Bachelor of Science - Agricultural Engineering

Obafemi Awolowo University
Ile-Ife, Osun State
10.2010 - 09.2018

SSCE -

Bola-olat Private College
Owotutu Bariga
09.1997 - 07.2003

Skills

  • Microsoft suite expertise
  • Problem -solving
  • Empathetic & Courteous
  • Detail oriented
  • Communication

Certification

GOMYCODE(Full Stack Web Developer) Dec 2023

References

References available upon request.

Timeline

Customer service representative

Ikeja Electric Distribution Company
01.2019 - Current

Graduate Trainee

Federal Institute Industrial Research(FIIRO)
09.2018 - 08.2020

Bachelor of Science - Agricultural Engineering

Obafemi Awolowo University
10.2010 - 09.2018

SSCE -

Bola-olat Private College
09.1997 - 07.2003
DAMILARE OJEKUNLE