Cyrille Bahmou

• Identify new business opportunities within the branch territory (business clusters, MSMEs, agents, merchants, schools, transport operators, corporate clients, etc.).
• Build strategic partnerships that drive product adoption—merchant aggregators, business associations, retailers, service providers, and agent networks.
• Conduct market intelligence to understand competitor activities, pricing trends, and customer needs.
• Oversee customer onboarding processes and ensure high-quality KYC compliance.
• Grow the merchant/agent network and ensure active usage of fintech products.
• Manage key accounts, top merchants, and high-value customers to drive retention and increased transactions.
• Maintain strong relationships with merchants, SMEs, associations, local partners, and external stakeholders.
• Represent the company at local events, trade fairs, business clusters, and community engagement programs.

• Sell Nokash’s digital products, agency banking services, merchant solutions, payment systems, and POS terminals.
• Ensure sales targets tied to MTN MoMo and Orange Money integrations are achieved.
• Grow revenue generated from wallet transactions, deposits, withdrawals, bill payments, and merchant payments.
• Recruit, onboard, and activate new mobile money agents (MTN MoMo & Orange Money).
• Expand Nokash’s merchant base for digital payments (POS, QR, USSD, and app payments).
• Ensure agents have adequate float, training, and tools to operate smoothly.
• Maintain strong operational and commercial relationships with MTN and Orange regional managers.
• Negotiate better commission rates, commercial terms, and partnership opportunities.
• Ensure Nokash complies with all telecom regulatory and operational requirements.
• Leverage MTN/Orange promotions, incentives, and campaigns to boost agent activity.
• Conduct coaching, training, performance reviews, and daily sales briefings.
• Supervise field operations to ensure activations, merchant onboarding, and agent visits are happening as scheduled.
• Monitor fraud risks, suspicious activities, and agent operational issues.
• Track agent float levels, transaction volume, and activity rates.

Achieve daily MoMo account registrations for individuals and agents.

Increase MoMo wallet usage: deposits, withdrawals, transfers, and payments.

Track revenue generated from MoMo transactions and fees.

Assign territories and target numbers to sales agents.

Monitor individual agent performance and provide coaching.

Conduct daily briefings to align the team on promotions, targets, and strategies.

Ensure MoMo agents have sufficient float and transaction capacity.

Monitor agent compliance with MTN regulations (KYC, transaction limits, anti-fraud rules).

Resolve issues affecting agent operations, e.g., connectivity, cash-outs, or fraud alerts.