Hi, I’m
CYNTHIA NNAMDI
Abuja, FCT
Work Preference
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
I am a highly resourceful Administrator/Customer service rep with more than 5 years of experience supporting the CEO of high skilled employees in planning, coordinating meetings, time management, administrative tasks. I'm looking to contribute my solid skills, learn and grow with the company.
Focused banker with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service, and time management abilities.
Experienced with customer service and transaction processing. Uses effective communication and problem-solving skills to address client needs. Track record of accuracy in cash handling and fostering positive customer interactions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
years of professional experience
1
Certification
Work History
United Bank for Africa (UBA)
Bank Teller
07.2023 - Current
Job overview
- Maintaining confidentiality of all transactions.
- FX and IMTO transactions.
- Cashing cheque
- Verifying customers
- Recording financial transactions
- Ensure quality services to customers
- Accepting deposits
- Overseeing ATM deposit and withdrawals.
- Inform clients of different bank offering.
- Cross selling bank E-channels services.
- ATM CUSTODIAN
- Cash evacuation and sorting.
- Cash reversal from failed dispute errors.
- Reconciliation of failed transactions.
- Loading cash
- Balancing cash levels
Validity Media
Administrative Manager/Accountant
08.2021 - 07.2023
Job overview
- Maintain and ensure confidentiality of all records concerning the company.
- Handling correspondence by screening, and answering, telephone calls, managing meetings for the CEO.
- Preparation of daily and monthly reports of all Job.
- Staff management
- Proof reading of all outgoing documents to client and companies.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
PG Homes (Property Guide)
Marketer
04.2021 - 07.2021
Job overview
- Client Sourcing
- Maintaining client relationship and confidentiality
- Marketing of Company’s property
- Prepare clients investment plan while working together with a team.
SkyCrest High School
Auditor/Secretary
03.2016 - 01.2019
Job overview
- Auditing and reconciliation of bank statement of all payment made to the organization account.
- Management of incoming and outgoing calls.
- Maintaining cordial Customer relationship.
- Keep an accurate highly sensitive record.
- Book keeping
- Analyzed data and findings to prepare reports detailing financial information.
- Mentored junior auditors, sharing knowledge and best practices to foster their professional growth within the team.
- Performed observations and evaluated supporting documents to supplement au
- Streamlined audit documentation, ensuring accurate and accessible audit trails.
- Enhanced effectiveness of internal audit function through strategic planning and goal setting.
- Collaborated with management to develop actionable strategies for financial performance improvement.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Education
Federal Polytechnic
Higher National Diploma from Mass Communication
01-2020
University Overview
Federal Polytechnic
National Diploma from Mass Communication
08-2016
University Overview
Saint Paul Comprehensive Secondary School
West African senior school certificate examination (WASSCE)
06-2014
University Overview
Saint Paul’s Nursery/Primary School
First School Leaving Certificate
08-2008
University Overview
Skills
- Excellent verbal and written communication skills
- Good Computer proficiency (MSword, MSExcel)
- Highly detailed oriented
- Managerial and organizational skill
- Customer service skill
- Creative and innovative skill
- Good negotiation and interpersonal skill
- Team collaboration
- Problem-solving
- Customer relationship management (CRM)
- Multitasking and organization
- Clear communication
LANGUAGES
English
Igbo
Hausa
Certification
Certified EXECUTIVE VIRTUAL ASSISTANT, SHE LEADS AFRICA/JOBBERMAN - JULY 2025
NIGERIAN YOUTH SERVICE CORP (NYSC)
References
References
- Edith, Anyanwu, CEO, 08039732030, Editpeth Hotels
- Justina, Edomobi, 08145388189
- Fortunatus, Nnamdi, Welding/Electrical Engineer, 08037629579
Personal Information
Personal Information
TRAVELLING, READING, SPORTS
TRAVELLING, READING, SPORTS
I get involve with community service, volunteering work to help my environment while learning different languages to interact more with people.
I and my team during service year (NYSC) once organized a show show using a projector to portray the live happenings and events of the day. It was a very exciting and achievable experience.
Certifications
Certifications
07-2025Hobbies and Interests
Hobbies and Interests
SPORTS, NEWS,RESEARCH
Interests
Sports, News, Research
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Accomplishments
Accomplishments
- Successfully trained 5 new tellers over a 5 month time period.
- Resolved product issue through consumer testing.
Timeline
Bank Teller
United Bank for Africa (UBA)
07.2023 - Current
Administrative Manager/Accountant
Validity Media
08.2021 - 07.2023
Marketer
PG Homes (Property Guide)
04.2021 - 07.2021
Auditor/Secretary
SkyCrest High School
03.2016 - 01.2019
Federal Polytechnic
Higher National Diploma from Mass Communication
Federal Polytechnic
National Diploma from Mass Communication
Saint Paul Comprehensive Secondary School
West African senior school certificate examination (WASSCE)
Saint Paul’s Nursery/Primary School
First School Leaving Certificate