CYNTHIA ANYADIKE
Human Resources Professional
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Extremely passionate about positive and impactful employee experience.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Levene Energy Group
01.2020 - Current
- Provide guidance and analysis in regards to Human Resources policy and procedure for all employees.
- Deliver HR expertise in the areas of people strategies, talent planning, performance management, compensation, investigations, resolution of employee relations issues, and management and administration of all HR policies.
- Lead talent planning sessions and advise managers on compensation decisions through job analysis and determination of internal equity and external competitiveness.
- Establish solid working relationships with senior leaders and provided guidance related to: workforce planning; performance assessment, improvement and management; employee relations issues; and operational and personnel changes supporting organizational initiatives and activities.
- Partner with HR Lead, as well as contributed to projects that included the implementation of a new HRIS system, created and implemented an employee handbook, revamping of on-boarding process, new hire orientation program, exit surveys, employee surveys and training.
- Partner with senior leaders to translate the business strategy and objectives into goals, plans and tactics that are aligned with business imperatives, while assuring compatibility with company's values, ethics and policies.
- Partner with senior leaders to identify and address skill gaps; design and implement training development programs.
- Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with Legal Department as and when required.
- Provide HR policy guidance and interpretation to enable functional leaders and line managers navigate complex challenges and opportunities with people implications.
- Manage costs of Employee benefits programs, analyze data to identify cost-saving opportunities and opportunities for improving the effectiveness of such programs.
- Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
- Analyze trends and metrics in partnership with HR Lead to develop solutions, programs and policies.
Key Resource Manager
Caracal Group
10.2019 - 12.2019
- Developed company policies/process that raised morale and also increased staff number by 25%
- Counsel and advised Management on administration of specific employment laws.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Delivered services within specific timeframes.
- Participated in contract negotiation between Management & Employee resulting in a win-win situation and revising existing contract document for employees
- Maintained positive productive work environment by responding to questions, concerns and proactively addressing issues and advising management on best practices
- Provided expert advice to Line HR Operations Team for implementation and maintenance of best practice systems related to Labor Relations in workplace
- Planned and presented reports on progress, goals and quarterly initiatives.
Admin & Client Service Lead
All Energy West Africa
05.2018 - 08.2019
- Served as a Strategic Business partner and Advisor to Management on issues relating to the business and employees to promote an engaging and motivating work life
- Managed day to day HR related Transactions and Services
- Worked with Client contacts/Line managers in execution of business strategies as it relates to Recruitment, Rewards, Employee development.
- Studied processes, implemented cost reductions and developed reporting procedures to maintain administrative workflow.
- Generated reports to suggest corrective actions and process improvements.
- Maintained personnel records and updated internal databases to support document management.
- Troubleshot employee concerns and recommended corrective actions to resolve issues.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Ensured adherence to laid down processes to obtain good / acceptable audit rating when assessed
- Maintained sound level of literacy about assigned business group, customer journey maps / value proposition, competition through engagement with necessary stakeholders and active participation in business meetings.
Account Administrator
NES Fircroft
10.2014 - 03.2018
- Drove strategy and promote best practice, maintain and develop key relationships whilst ensuring that NES Global Talent is recognized by our Clients as the partner of choice on a complaint basis
- Held responsibility for personnel management and administration in all matters relating to – HR Operations and Administration, Recruitment, Communication of policies and procedures, Solving of all HR-related queries, Effective and consistent service delivery
- Served as team lead for the implementation of a HRIS system to improve efficiency, also served as the first point of contact for all helpdesk issues as it relates to the HRIS system
- Regularly interfaced with Clients to understand personnel requirements and propose options to support
Assignment Support Officer
NES Fircroft
10.2011 - 09.2014
- Supported the Recruitment and Operations team on various projects.
- Research, proposal preparation
- Employee documentation and management - Contracts administration and management
- Strengthened communication skills through regular interactions with others.
- Gained extensive knowledge in data entry, analysis and reporting.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Science - Industrial Chemistry
04.2001 -
Skills
Communication Skillsundefined
Accomplishments
- Increased employee motivation and subsequent work prowess by suggesting bonuses and benefits.
- Demonstrated Company values in my duties thereby being awarded twice in a row.
- Considered to be instrumental in the introduction of technology programs for distributing relevant information to employees on all levels.
Certification
PHR - Professional in Human Resources
Timeline
Human Resources Generalist - Levene Energy Group
01.2020 - Current
Key Resource Manager - Caracal Group
10.2019 - 12.2019
Admin & Client Service Lead - All Energy West Africa
05.2018 - 08.2019
Account Administrator - NES Fircroft
10.2014 - 03.2018
Assignment Support Officer - NES Fircroft
10.2011 - 09.2014
Imo State University - Bachelor of Science, Industrial Chemistry
04.2001 -
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