Cynthia Abba
Country Program Officer
Enugu
Summary
Result-driven and innovative with a history of meeting company goals. Offering to ensure the achievement of Impact Plus' KPI.
Proficient in using relationship-building skills for good managing of key players, team members, developer community, tech universities, digital creators, partners, analysts, customers, etc.
Experienced in using independent decision-making skills and sound judgment to positively impact company success.
Clear understanding of blockchain technology and training in Python.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
3
3
Languages
Work History
Lead Strategist/Digital Content Creator
Erudite Solutions
Enugu
11.2018 - Current
- Attracted about 200 new clients by creating and publishing content.
- Used previous data to forecast marketing trends and doubled sales.
- Used storytelling to increase brand awareness, brand trust and sales online.
- Improved customer satisfaction by making sure customer feedback on the social media channels are acted on.
- Trained over 50 people in content creation, creative writing and ghostwriting.
- Designed the company's Customer Avatar, which led to an increase in sales and followers.
Relief Secretary
Diamond Bank Plc
Enugu
08.2014 - 10.2014
- Managed and supervised the activities of the bank drivers, generator operators, cleaners and the office assistants.
- Resolved any problems amongst the above mentioned bank staff.
- Purchased and repaired low-budget items in the bank like stationery, breakfast, photocopiers, etc.
- Took excellent, detailed notes during general bank staff meetings and during executive committee meetings.
- Offered friendly help to bank customers who need help, this increased the customers' satisfaction with the bank's customer service.
Education
B.Sc. - Biochemistry
Ebonyi State University
Ebonyi 01.2005 - 12.2009
West Africa Senior School Certificate Examination -
Holy Rosary College
Enugu 09.1997 - 08.2003
Skills
Microsoft Office
Effective Conflict Resolution skill
Excellent Communication skill
Sound at problem solving and decision making
Team Player
Strong Analytical Mind
High Emotional Intelligence
Strong Managerial skill
Attention to details
HTML & CSS
Python
Writing
Writing helps one think on paper.
Reading
Reading sharpens the mind.
Teaching
Teaching helps us share our knowledge with the world.
Timeline
Lead Strategist/Digital Content Creator
Erudite Solutions
11.2018 - Current
Relief Secretary
Diamond Bank Plc
08.2014 - 10.2014
B.Sc. - Biochemistry
Ebonyi State University
01.2005 - 12.2009
West Africa Senior School Certificate Examination -
Holy Rosary College
09.1997 - 08.2003