Cynthia Abba
Country Program Officer
Enugu
Summary
Result-driven and innovative with a history of meeting company goals. Offering to ensure the achievement of Impact Plus' KPI.
Proficient in using relationship-building skills for good managing of key players, team members, developer community, tech universities, digital creators, partners, analysts, customers, etc.
Experienced in using independent decision-making skills and sound judgment to positively impact company success.
Clear understanding of blockchain technology and training in Python.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
3
3
Languages
Work History
Lead Strategist/Digital Content Creator
Erudite Solutions
Enugu
11.2018 - Current
- Attracted about 200 new clients by creating and publishing content.
- Used previous data to forecast marketing trends and doubled sales.
- Used storytelling to increase brand awareness, brand trust and sales online.
- Improved customer satisfaction by making sure customer feedback on the social media channels are acted on.
- Trained over 50 people in content creation, creative writing and ghostwriting.
- Designed the company's Customer Avatar, which led to an increase in sales and followers.
Relief Secretary
Diamond Bank Plc
Enugu
08.2014 - 10.2014
- Managed and supervised the activities of the bank drivers, generator operators, cleaners and the office assistants.
- Resolved any problems amongst the above mentioned bank staff.
- Purchased and repaired low-budget items in the bank like stationery, breakfast, photocopiers, etc.
- Took excellent, detailed notes during general bank staff meetings and during executive committee meetings.
- Offered friendly help to bank customers who need help, this increased the customers' satisfaction with the bank's customer service.
Education
B.Sc. - Biochemistry
Ebonyi State University
Ebonyi 01.2005 - 12.2009
West Africa Senior School Certificate Examination -
Holy Rosary College
Enugu 09.1997 - 08.2003
Skills
Microsoft Office
Writing
Writing helps one think on paper.
Reading
Reading sharpens the mind.
Teaching
Teaching helps us share our knowledge with the world.
Timeline
Lead Strategist/Digital Content Creator
Erudite Solutions
11.2018 - Current
Relief Secretary
Diamond Bank Plc
08.2014 - 10.2014
B.Sc. - Biochemistry
Ebonyi State University
01.2005 - 12.2009
West Africa Senior School Certificate Examination -
Holy Rosary College
09.1997 - 08.2003
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