MICHAEL FIDELIS ODEY
SALES /BUSINESS MANAGER
ABUJA,Nigeria
Summary
Dynamic and highly motivated professional with exceptional organisational skills and a strong ability to manage time effectively. Demonstrates outstanding interpersonal communication skills and excels in event management, consistently delivering successful outcomes. Committed to self-development and fostering teamwork, aiming to leverage these strengths in a collaborative environment to drive success.
Meticulous credit professional skilled in managing credit operations and workflows. Prioritises tasks to meet critical deadlines and reduce processing delays. Offers precise attention to detail and firm command of industry standards.
Overview
20
20
years of professional experience
17
17
years of post-secondary education
Work history
GUEST RELATIONS OFFICER
ROYAL CONTINENTAL HOTELS & APARTMENT
Off IBB way, Wuse zone 4
2020.02 - 2021.09
- As a first point of contact, guest are received and given a warm reception
- Customers complaints are taken seriously for a better service delivery and value for their money.
GENERAL SUPERVISOR {F&B}
MEGA HILTON HOTEL
Calabar, CRS
2006.03 - 2009.10
- See to the day to day activities on general service delivery
- Quality of services rendered at all times.
ASSISTANT HUMAN RESOURCE MANAGER
WINSOME SUITE HOTEL CALABAR
Calabar, CRS
2010.02 - 2011.02
- Managing the staff & monitoring the goings-on in the various departments.
- Conducting internal training for all staff as at when due.
- Provide a proper entry/exit via HR portal.
CREDIT OFFICER 1
CALABAR MICROFINANCE BANK
Calabar, CRS
2013.04 - 2016.10
- Being a link between the client and the bank as an institution.
- Conducting preliminary appraisal of potential client & approval of temporary overdraft for civil & public servant within the client approval limit to the core value of the bank which are INTEGRITY, HONESTY & TRANSPARENCY etc.
- Supporting clients in analyzing loan applications, evaluating and documenting loan decision, and forwarding to the disbursement department.
Sales and Marketing Manager
Royal Continental Hotels and Apartments
Wuse Zone 4, Abuja
2021.02 - Current
- Develop and implement a marketing strategy quarterly
- Evaluating marketing campaigns
- Ensure Effective customer care
- Liaising and Building relationships with guest and the public
Education
BSC - Mass Communication
CROSS RIVER UNIVERSITY OF TECHNOLOGY{CRUTECH}
Calabar, Cross River State 2008.02 - 2011.10
National Diploma (ND) - Mass Communication
THE POLYTECHNIC CALABAR
Calabar, Cross River State 2002.05 - 2004.09
SSCE -
ALL SAINT SECONDARY SCHOOL
AKS/NIGERIA 1996.03 - 2001.06
First School Leaving Certificate (FLSC) -
CRUICSHANK SCHOOL
Oku Iboku, Itu LGA, Akwa Ibom 1987.03 - 1992.07
Skills
- Organizational Skills
- Interpersonal Communication Skills
- Time Management
- Event Managing Skills
- Highly Engaged in Self development
- Teamwork Ability
Activities
- Good Communication Skills
- Computer Proficiency
- Teamwork Leadership
- Customer Services
- Data Analysis
References
- Mr. Nten Ekpang, Lead Trainer, Mind the Gap, Asokoro, Abuja, 08069770470
- Mr. Peter Odah, Nisa Hospital, Alex Ekueme way Off Airport Junction, Jabi, Abuja, 08134070112, 09087209970
- Marylove Ekeh, Sales & Marketing Manager, Royal Continental Hotels & Apartment, Abuja, Abuja, 08036441216
Interests
- Reading
- Traveling
- Communication
- Writing
Languages
English
Fluent
Affiliations
- Meeting people and being a team player
Timeline
Sales and Marketing Manager
Royal Continental Hotels and Apartments
2021.02 - Current
GUEST RELATIONS OFFICER
ROYAL CONTINENTAL HOTELS & APARTMENT
2020.02 - 2021.09
CREDIT OFFICER 1
CALABAR MICROFINANCE BANK
2013.04 - 2016.10
ASSISTANT HUMAN RESOURCE MANAGER
WINSOME SUITE HOTEL CALABAR
2010.02 - 2011.02
BSC - Mass Communication
CROSS RIVER UNIVERSITY OF TECHNOLOGY{CRUTECH}
2008.02 - 2011.10
GENERAL SUPERVISOR {F&B}
MEGA HILTON HOTEL
2006.03 - 2009.10
National Diploma (ND) - Mass Communication
THE POLYTECHNIC CALABAR
2002.05 - 2004.09
SSCE -
ALL SAINT SECONDARY SCHOOL
1996.03 - 2001.06
First School Leaving Certificate (FLSC) -
CRUICSHANK SCHOOL
1987.03 - 1992.07