Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic
Collins C. Maduka

Collins C. Maduka

FHA Lugbe

Summary

Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Mortuary / Funeral Director

Shalom Escort Funeral and Casket Stores
Abuja
02.2022 - Current
  • Collaborated with local hospitals and agencies regarding deceased individuals' care.
  • Educated families on burial, cremation, and memorial options available.
  • Conducted pre-need consultations to assist families in planning ahead for services.
  • Performed administrative duties such as answering phones, filing paperwork and completing forms.
  • Organized funeral services and memorials, including arranging for clergy, pallbearers, flowers, music and other necessary items.
  • Maintained inventory of caskets and funeral supplies for efficient service delivery.
  • Trained junior staff on funeral protocols and customer service best practices.
  • Led and directed funeral and graveside services.
  • Met with client families to discuss service options and pricing plans.
  • Managed ordering and inventorying of caskets, urns and other related merchandise.
  • Consulted with families of deceased to make funeral arrangements.
  • Completed and filed all necessary legal documentation quickly and accurately.
  • Ensured compliance with state regulations governing funeral homes.
  • Prepared legal documents such as death certificates and permits for burial or cremation.
  • Created meaningful tribute videos featuring photographs and audio recordings of the deceased.

Education

High School Diploma -

River State Collage of Health Science
River State Nigeria
07-2024

Skills

  • Funeral service planning
  • Burial and cremation options
  • Legal documentation preparation
  • Inventory management
  • Service compliance
  • Service compliance regulations

Affiliations

Love reserching, Learning to build up knolagde and aquire new skills

Certification

Funeral / cremation license

Driver's license

Hospital management technology license

Languages

English
First Language
English
Advanced (C1)
C1

Timeline

Mortuary / Funeral Director

Shalom Escort Funeral and Casket Stores
02.2022 - Current

High School Diploma -

River State Collage of Health Science

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Collins C. Maduka