Collins Okunbor
PROJECT/BUSINESS LEAD
Lagos
Summary
Hardworking Project Lead with an exceptional commitment to exceeding client expectations. Engaging and friendly to manage work quality, key milestones and deliverables.
Overview
4
4
years of professional experience
12
12
years of post-secondary education
Work History
Project Lead
Apace Technology Solutions
Lagos, NG
01.2022 - Current
- Lead the project team in the review of deliverables and project tracking of team activities
- Oversaw all phases of various projects from initiation, planning and risk analysis, design, execution and project closure
- Helped to create and translate user requirements to define the functions the application must provide and performed requirements management
- Collaborate with contract administrators, estimating analysts, and program management to establish concise project guidance ensuring the technical engineering team has sufficient information to flawlessly execute their assignments.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Met with the CEO weekly to provide detailed project report and milestone updates.
- Managed risk, investigated solutions and established project recovery plans.
- Produced quality standards, checklists, report templates and processes.
- Drove team's execution of quality management throughout division, improving process effectiveness, cost-effectiveness, resource and process efficiency.
Software Quality Assurance
Quales Consulting
Lagos, NG
01.2021 - 01.2022
- Develop test cases and test plans
- Performed automated testing using Postman, Cypress and Selenium
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Developed, implemented and maintained automated testware for scripts, functions and programs to boost testing efficiency.
- Supported test review, defect control and configuration management within delivery pipeline.
Relationship Officer
Guaranty Trust Bank
Lagos, NG
01.2018 - 01.2021
- Help in resolving customer’s account restriction
- Assist to unblock customer’s blocked funds
- Confirm customer loan eligibility
- Send account statement to customers
- Help to unblock customer’s internet banking blocked access
- Assist in resolving dispense error
- Support customers in requesting Cheque book
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Education
Associate of Science - Project Management Professional
Digital Regenesys
Johannesburg, South Africa 03.2022 - Current
National Youth Service Corp (NYSC)
01.2015 - 01.2016
Bachelor of Science - Political Science
Ambrose Alli University
01.2009 - 01.2014
A.S.S.C.E - undefined
Graceland Education Center
01.2001 - 01.2007
Skills
Quality Assurance, Documentation, Requirements Gathering, Implementation supportTesting
Leadership experience
Effective team leader
Field leadership
Gathering requirements
Adept in scheduling
Effective project management
Risk management skills
Effective work breakdown structure
Problem-Solving
Multitasking Abilities
Excellent Communication
Timeline
Associate of Science - Project Management Professional
Digital Regenesys
03.2022 - Current
Project Lead
Apace Technology Solutions
01.2022 - Current
Software Quality Assurance
Quales Consulting
01.2021 - 01.2022
Relationship Officer
Guaranty Trust Bank
01.2018 - 01.2021
National Youth Service Corp (NYSC)
01.2015 - 01.2016
Bachelor of Science - Political Science
Ambrose Alli University
01.2009 - 01.2014
A.S.S.C.E - undefined
Graceland Education Center
01.2001 - 01.2007