Collins Okunbor
PROJECT/BUSINESS LEAD
Lagos
Summary
Hardworking Project Lead with an exceptional commitment to exceeding client expectations. Engaging and friendly to manage work quality, key milestones and deliverables.
Overview
4
4
years of professional experience
12
12
years of post-secondary education
Work History
Project Lead
Apace Technology Solutions
Lagos, NG
01.2022 - Current
- Lead the project team in the review of deliverables and project tracking of team activities
- Oversaw all phases of various projects from initiation, planning and risk analysis, design, execution and project closure
- Helped to create and translate user requirements to define the functions the application must provide and performed requirements management
- Collaborate with contract administrators, estimating analysts, and program management to establish concise project guidance ensuring the technical engineering team has sufficient information to flawlessly execute their assignments.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Met with the CEO weekly to provide detailed project report and milestone updates.
- Managed risk, investigated solutions and established project recovery plans.
- Produced quality standards, checklists, report templates and processes.
- Drove team's execution of quality management throughout division, improving process effectiveness, cost-effectiveness, resource and process efficiency.
Software Quality Assurance
Quales Consulting
Lagos, NG
01.2021 - 01.2022
- Develop test cases and test plans
- Performed automated testing using Postman, Cypress and Selenium
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Assessed software bugs and compiled findings along with suggested resolutions for development team members.
- Developed, implemented and maintained automated testware for scripts, functions and programs to boost testing efficiency.
- Supported test review, defect control and configuration management within delivery pipeline.
Relationship Officer
Guaranty Trust Bank
Lagos, NG
01.2018 - 01.2021
- Help in resolving customer’s account restriction
- Assist to unblock customer’s blocked funds
- Confirm customer loan eligibility
- Send account statement to customers
- Help to unblock customer’s internet banking blocked access
- Assist in resolving dispense error
- Support customers in requesting Cheque book
- Monitored, followed-up and escalated cases to meet customer response commitments.
- Retained and grew portfolio of relationships by performing proactive, mobile and value-adding partnership role.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
Education
Associate of Science - Project Management Professional
Digital Regenesys
Johannesburg, South Africa 03.2022 - Current
National Youth Service Corp (NYSC)
01.2015 - 01.2016
Bachelor of Science - Political Science
Ambrose Alli University
01.2009 - 01.2014
A.S.S.C.E - undefined
Graceland Education Center
01.2001 - 01.2007
Skills
Quality Assurance, Documentation, Requirements Gathering, Implementation supportundefined
Timeline
Associate of Science - Project Management Professional
Digital Regenesys
03.2022 - Current
Project Lead
Apace Technology Solutions
01.2022 - Current
Software Quality Assurance
Quales Consulting
01.2021 - 01.2022
Relationship Officer
Guaranty Trust Bank
01.2018 - 01.2021
National Youth Service Corp (NYSC)
01.2015 - 01.2016
Bachelor of Science - Political Science
Ambrose Alli University
01.2009 - 01.2014
A.S.S.C.E - undefined
Graceland Education Center
01.2001 - 01.2007
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