Summary
Overview
Work History
Education
Skills
Certification
References
Hobbies and Interests
Personal Information
Training And Courses Attended
Timeline
Generic

Collette Ogbiti Onoshoagbe

Lekki Phase 1

Summary

Dynamic Accountant with proven expertise at Nigeria Railway Corporation, adept at implementing payroll systems and ensuring compliance with tax regulations. Recognized for analytical thinking and exceptional problem-solving skills, achieving a 10% reduction in tax liabilities. Committed to enhancing operational efficiency and fostering strong customer relationships through effective communication.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Accountant

Nigeria Railway Corporation
Lekki Phase 1
09.2019 - Current
  • Diligently proofread financial statements and reports, ensuring accuracy and professionalism.
  • Ensure comprehensive financial tracking of passenger and cargo revenue.
  • Compile daily cash analyses received from multiple stations for record-keeping.
  • Conduct audits of transactions at each station.
  • Match and balance credit and cash sales records through reconciliation.
  • Compile and organize district ticket and revenue documents for consolidation.
  • Generate payment vouchers to record recurrent expenditures incurred by the corporation, ensuring compliance with budgetary and audit requirements.
  • Designed and implemented payroll systems, ensuring accurate and efficient collection, calculation, and entry of data.
  • Reviewed and approved changes in exemptions, insurance coverage, savings deductions, job titles, and department/division transfers, maintaining up-to-date and accurate payroll records.
  • Directed the production and issuance of paychecks or electronic transfers to bank accounts, ensuring timely and accurate payment to employees.
  • Compiled summaries of earnings, taxes, deductions, leave, disability, and nontaxable wages, preparing comprehensive reports for management review.
  • Approved the calculation of employee federal and state income and social security taxes, as well as employer's social security, unemployment, and workers' compensation payments, ensuring compliance with payroll liabilities.
  • Resolved payroll discrepancies, balancing payroll accounts and maintaining accurate financial records.
  • Provided payroll information and addressed employee inquiries, maintaining confidentiality and ensuring employee confidence in payroll operations.
  • Interpreted and implemented Human Resources policies regarding administration, benefits, and compensation, ensuring compliance and consistency.
  • Made independent decisions or escalated issues as necessary to resolve administration issues for the team.
  • Reviewed processes and policies, making proposals for improvement to enhance efficiency and effectiveness.
  • Created and maintained electronic records for all corporate staff, managing all HR aspects of their payroll and ensuring strict confidentiality.
  • Monitored and controlled payroll processing for all entities, ensuring accuracy and compliance with regulations.
  • Attracted potential customers by providing comprehensive and accurate information about our products and services, effectively addressing their inquiries and concerns via phone, email, and social media.
  • Resolved product and service questions by actively listening to customers, clarifying their complaints, and providing prompt and satisfactory solutions, resulting in increased customer satisfaction and loyalty.
  • Analyzed customer information and needs to recommend suitable products or services, effectively upselling and cross-selling to maximize sales opportunities.
  • Managed a high volume of incoming calls, ensuring efficient call handling and timely resolution of customer issues.
  • Generated sales leads through effective communication and persuasive techniques, contributing to the growth of the customer base.
  • Identified and assessed customer needs, proactively offering personalized solutions to achieve customer satisfaction and exceed their expectations.
  • Handled customer complaints with empathy and professionalism, providing appropriate solutions and alternatives within specified time limits, and following up to ensure resolution and customer satisfaction.
  • Provided support in travel logistics, including hotel reservations and doctor's appointments, ensuring a seamless and hassle-free experience for clients.
  • Ensured compliance with various tax laws, including CIT, VAT, WHT, and PIT, through accurate tax computation and timely filing of tax returns.
  • Reviewed tax documents and liaised with FIRS and LIRS officials to address any tax-related issues, maintaining a strong relationship with tax authorities.

Compensation and Benefits Manager

Resource Intermediaries Limited
12.2018 - 08.2019
  • Evaluated customer needs and proposed specific benefits options.
  • Acted as a liaison between employees, managers and third-party vendors regarding benefit inquiries or issues.
  • Oversaw merit, sales commission and bonus programs with monthly, quarterly and annual payouts.
  • Managed employee benefit programs including health insurance, retirement plans, vacation policies and bonus systems.
  • Participated in multiple salary surveys to ensure alignment with market trends.
  • Analyzed employment-related data and prepared reports.
  • Constructed detailed job descriptions and classification systems to define job levels and families.

Visa Processing Executive/ Customer Service

Aspom Travel Agency
05.2018 - 09.2018
  • Answered phones and routed voicemails to respective employees.
  • Encouraged and improved cross-department internal communication.
  • Analyzed reports generated from order processing activities regularly.
  • Coordinated support to facilitate general office operations.

  • Maintained positive working relationship with fellow staff and management.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Recognized by management for providing exceptional customer service.

Tax Analyst

Dangote Flour Mills Plc
04.2017 - 02.2018
  • Implemented effective tax planning strategies, resulting in a 10% reduction in overall tax liabilities for the company.
  • Prepared and filed VAT returns, ensuring accuracy and adherence to tax regulations.
  • Maintained regular communication with the company's bankers and external bodies, ensuring smooth financial operations and compliance with relevant tax laws.
  • Conducted internal audits to identify and rectify any potential tax-related risks or non-compliance issues.
  • Updated and maintained knowledge of changes in tax laws and regulations, ensuring the company operated in accordance with the latest requirements.
  • Proofread all tax-related documents and correspondence, ensuring accuracy and professionalism in all communications.

Intern

National Youth Service Corps
11.2015 - 10.2016
  • Company Overview: Nigeria Rebirth Project
  • Nigeria Rebirth Project

Intern

Cabinet X Initiative (NGO)
07.2015 - 11.2015
  • Maintained accurate records of all activities performed throughout internship period.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Updated and maintained databases with current information.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Maintained updated knowledge through continuing education and advanced training.
  • Worked with cross-functional teams to achieve goals.

Intern

Opedemowo Habib and Co
06.2014 - 08.2014
  • Maintained accurate records of all activities performed throughout internship period.
  • Assessed company operations for compliance with safety standards.
  • Maintained positive working relationship with fellow staff and management.
  • Prepared reports summarizing project progress and results for management review.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.

Education

Master of Science - Enterpreneurship & Innovation

Rome Business School
Lagos
10-2025

Bachelor of Science - Accounting

Covenant University
Otta
07-2015

High School Diploma -

Presentation National High School
Benin City
01.2011

Skills

  • Organizational skills
  • IT proficiency
  • Social skills
  • Accounting principles
  • Problem solving
  • Swift calculation
  • Analytical thinking
  • Intrapreneurial mindset
  • Communication skills
  • Interpersonal skills
  • Microsoft Office proficiency
  • Creative thinking
  • Customer interaction
  • Negotiation skills
  • Payroll administration
  • Accounting record-keeping
  • Bank reconciliation
  • Production accounting

Certification

  • Associate Chartered Accountant (ACA) in view, Institute of Chartered Accountants of Nigeria
  • Certificate of completion (Business Leadership Development), 09/12/2024
  • Certificate of completion (Production Accounting 101), 12/12/2022
  • Certificate of completion (Accounting graduate finishing course), 02/01/2017
  • Certificate of Achievement (Nigerian Rebirth Project, Pioneer Stakeholder), 03/01/2016

References

Available on request

Hobbies and Interests

  • Travelling
  • Reading fictional and motivational books
  • Fashion
  • Dancing

Personal Information

  • Date of Birth: 03/19/XX
  • Gender: Female
  • Nationality: Nigerian
  • Marital Status: Single

Training And Courses Attended

  • Communication Skills, 07/01/2016
  • Public Speaking, 03/01/2015
  • Customer Relationship Management, 02/01/2015
  • Leadership Development: Set 2, 06/01/2015
  • Leadership Development: Set 1, 10/01/2014

Timeline

Accountant

Nigeria Railway Corporation
09.2019 - Current

Compensation and Benefits Manager

Resource Intermediaries Limited
12.2018 - 08.2019

Visa Processing Executive/ Customer Service

Aspom Travel Agency
05.2018 - 09.2018

Tax Analyst

Dangote Flour Mills Plc
04.2017 - 02.2018

Intern

National Youth Service Corps
11.2015 - 10.2016

Intern

Cabinet X Initiative (NGO)
07.2015 - 11.2015

Intern

Opedemowo Habib and Co
06.2014 - 08.2014

Master of Science - Enterpreneurship & Innovation

Rome Business School

Bachelor of Science - Accounting

Covenant University

High School Diploma -

Presentation National High School

Similar Profiles

  • Toluwanimi Okeowo

    Toluwanimi OkeowoToluwanimi Okeowo

    Mechanical Technician at Nigeria Railway Corporation.Mechanical Technician at Nigeria Railway Corporation.

  • Daniel Ataikim

    Daniel AtaikimDaniel Ataikim

    GLOBAL TECH RECRUITER /Project Manager at NATIONAL OPEN UNIVERSITY OF NIGERIAGLOBAL TECH RECRUITER /Project Manager at NATIONAL OPEN UNIVERSITY OF NIGERIA

  • ETHEL JOY B. LORIEGA

    ETHEL JOY B. LORIEGAETHEL JOY B. LORIEGA

    Procurement Engineer/Procurement Manager at HYUNDAI ENGINEERING AND CONSTRUCTION CO. LTD. – MEGAWIDE CONSTRUCTION CORPORATION - DONGAH GEOLOGICAL ENGINEERING JOINT VENTURE (MALOLOS-CLARK RAILWAY PROJECT/ NORTH SOUTH COMMUTER RAILWAY) - PHILIPPINESProcurement Engineer/Procurement Manager at HYUNDAI ENGINEERING AND CONSTRUCTION CO. LTD. – MEGAWIDE CONSTRUCTION CORPORATION - DONGAH GEOLOGICAL ENGINEERING JOINT VENTURE (MALOLOS-CLARK RAILWAY PROJECT/ NORTH SOUTH COMMUTER RAILWAY) - PHILIPPINES

  • MAGAJI TIMYA

    MAGAJI TIMYAMAGAJI TIMYA

    Industrial Specialist at Fakmagos & Sons LimitedIndustrial Specialist at Fakmagos & Sons Limited

  • Oluwatoyin Adepoju

    Oluwatoyin AdepojuOluwatoyin Adepoju

    Senior Product Manager, Head of Diaspora Banking at Providus Bank PlcSenior Product Manager, Head of Diaspora Banking at Providus Bank Plc

CREATE PROFILE
Collette Ogbiti Onoshoagbe