Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Receptionist
CLETUS DORCAS OLUSAYO

CLETUS DORCAS OLUSAYO

Virtual Assistant
Warri,Delta State

Summary

Virtual assistance and data Analyst with a background in records management, report preparation, scheduling, and handling 21-40 client messages per day. Brings strong Microsoft Word and Excel skills to support accurate documentation, organized tracking, and timely updates. Classroom instruction experience adds structure, communication, and dependable coordination when managing routine administrative and data-focused tasks.

Overview

1
1

HP Power/ HP Foundation Critical thinking in the era of Ai

1
1

HP Power/ HP Foundation Data science and analytics

1
1

Ai for beginners (hp power/ hp foundation)

3
3
years of post-secondary education

Work History

Administrative Officer / Office Assistant

Norte Dame Kids Academy
01.2023 - 01.2026
  • Responsibilities: Managed daily administrative activities; maintained records; prepared reports and official documents; scheduled meetings; responded to enquiries; supported management.
  • Achievements: Improved document organization, streamlined administrative processes, maintained confidentiality.
  • Norte Dame Kids Academy (2023–2026)

Classroom Teacher

Eucharistic Heart of Jesus Nursery & Primary School
01.2019 - 01.2023
  • Responsibilities: Prepared and delivered lessons; assessed pupils; maintained academic records; collaborated with parents and teachers; prepared lesson notes.
  • Achievements: Improved classroom participation and organized learning activities.
  • Eucharistic Heart of Jesus Nursery & Primary School, Ughelli, Delta State (Sept 2019 – Feb 2023)

Sales Manager

Iya Anjola Trading Store
07.2016 - 11.2018
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Developed and implemented sales strategies to drive revenue growth and market expansion.
  • Trained and mentored sales team, enhancing product knowledge and improving customer engagement techniques.
  • Established relationships with key clients, fostering loyalty and increasing repeat business through personalized service.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Analyzed sales data to identify trends, informing strategic decisions for inventory management and promotions.
  • Executed targeted marketing campaigns, resulting in heightened brand awareness within the local community.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

Awareness To Cybersecurity - Cybersecurity

Hp Life/ Hp Foundation
Online
02.2025

Bachelor of Education - Counseling Psychology

University of Ibadan
Ibadan, Nigeria
07.2013 - 07.2016

Nigeria Certificate In Education (NCE) - Languages

Federal College of Education (Special)
Oyo, Nigeria
09.2010

High School Diploma -

Ajibade Alabata Community Grammar School.
Ibadan
07.2010

Ai For Beginners - Artificial Intelligence

Hp Life/ Hp Foundation
Online
02.2005

Skills

Administrative support

Office administration

Data entry

Record management

Report writing

Office supply management

Calendar management

Customer service

Microsoft Word

Microsoft Excel

Email communication

Digital documentation

Purchase order processing

Filing systems

References

Available upon request.

Certification

Data science and analytics

Timeline

Administrative Officer / Office Assistant

Norte Dame Kids Academy
01.2023 - 01.2026

Classroom Teacher

Eucharistic Heart of Jesus Nursery & Primary School
01.2019 - 01.2023

Sales Manager

Iya Anjola Trading Store
07.2016 - 11.2018

Bachelor of Education - Counseling Psychology

University of Ibadan
07.2013 - 07.2016

Awareness To Cybersecurity - Cybersecurity

Hp Life/ Hp Foundation

Nigeria Certificate In Education (NCE) - Languages

Federal College of Education (Special)

High School Diploma -

Ajibade Alabata Community Grammar School.

Ai For Beginners - Artificial Intelligence

Hp Life/ Hp Foundation
CLETUS DORCAS OLUSAYOVirtual Assistant