Performance-oriented Airline Ground Services team Leader, offering exceptional record of achievement of over 20-year career. Tenacious manager with strategic and analytical approach to solving problems
Overview
2019
2019
years of professional experience
10
10
years of post-secondary education
Work history
ag. HEAD OF GROUND OPERATIONS
MEDVIEW AIRLINES
01.2016 - 07.2018
Managing the aircraft turn around within the Airline’s network
Coordinating and making recommendations for required trainings
Helping review the Airline’s manuals to ensure compliance with ISARPS
Helping to close the IOSA audit finding in the department
Reviewing and the GOM manual and ensuring compliance
Conducted intensive safety audits and investigated reported issues, accidents and near-misses.
COUNTRY MANAGER
MED-VIEW AIRLINES ACCRA
09.2014 - 12.2016
Creating a market niche for the new entrant in the west coast
Building a customer base for the new Airline
Setting up the Accra Station and accessing of the Airline’s opportunities in the market
Ensuring that safety measures/ standards are adhered to
Making periodic reports about passenger feedbacks to the management
Liaising with the various airport authorities on behalf of my company
RELIEF STATION MANAGER
MED-VIEW AIRLINES YOL, ENU,PHC,ABV 2012-2014
Setting up the station and creating a market niche
Ensuring that all is in place to ensure safe operations
Ensure all GHA equipment are in place and serviceable at all times
Implemented new procedures for improved operational performance.
Managed employee performance reviews, promoting professional development opportunities within the team.
Customer Service Representative Team Lead at Flair Airlines/ Porter AirlinesCustomer Service Representative Team Lead at Flair Airlines/ Porter Airlines