Clara Tosin Areola
Lagos
Summary
To drive innovative strategies and achieve business excellence that contribute to success in growth-oriented organization
I am a Business Development Manager with over 10 years of broad experience in business development in corporate finance, emerging markets and financial institution, skilled in marketing and sales, relationship and project management, financial modelling and reporting, budgeting, data analytics and business intelligence, brand awareness and visibility, savy in capital markets monitoring key performance indicators, communicating effectively and passionately with management and stakeholders, maintaining ethical business dealings with good corporate governance and relating with investors intelligently and confidently while boosting revenue, exceeding set goals and customer expectation in a tech enabled system collaborating with team members. Accomplished Development Manager with innovative leadership style and expertise in brand positioning strategies. Outstanding sales and marketing talents to manage product-related budgets. Great influencing and communication strengths.
Overview
15
15
years of professional experience
Work History
Business Development Manager
Craydel Africa
02.2024 - Current
- Developed and executed business development strategy through modelling for onboarding 47% of clients
- Generated leads through research and brokered 10 new strategic partnership units
- Increased business revenue by 30% through proper forecasting
- Increased conversion rate of clients through sales cycle by 10x leveraging data analysis
- Collaborated and trained staff for improved job performance with 50% increase in service delivery through CRM
- Negotiated and present contract terms while communicating effectively with stakeholders using agile methodology
- Maintain excellent partnership relationship with client.
Team Lead - Commercial Banking
Wema Bank Plc
10.2018 - 02.2024
- Lead the team to identify business opportunities to sell the Bank's products through account acquisition by 30%
- Develop and maintain profitable long-term business relationship with customers retention of 60%
- Revenue growth and fund mobilization by 45%
- Efficient customer service with 97% satisfaction
- Quality credit portfolio of 40%
- Meeting customer needs within the strategic objective of the bank.
Relationship Manager
United Bank for Africa Plc
11.2016 - 10.2018
- Aggressively sell bank products with the objective of meeting financial targets and customers' need
- Win new quality customers and value chain to the bank
- Retention of existing customers
- Creation of Risk Assets
- Significantly contribute to deposit liability mobilization
- Reactivation of inactive and dormant accounts
- Brand projection and visibility with new and existing customers.
Electronic Banking Champion
United Bank for Africa Plc
01.2014 - 10.2016
- Enrolling customers on electronic banking products such as Debit cards, U-mobile, U-direct, e-statement and SMS alert
- Enrolling customer involved in sales and high volume transactions on Point of Sales terminals (POS)
- Training of staff on electronics-channels product, latest version of mobile and internet banking sensitization of customers on e-channels product
- Coordinating corporate presentation and proposals for e-business in the business office
- Improving electronic banking penetration and ensuring electronic products work optimally
- Review and solve issues generated on the usage of electronic products
- Ensuring electronic products work optimally.
Customer Service Officer
Diamond Bank Plc
09.2011 - 06.2012
- Effective and timely service delivery to customers at all customer service units
- Attend to customer's complaint and inquiry
- Always maintain a customer friendly disposition
- Proper documentation for all new and existing accounts
- Provides customers with information and awareness on the Bank's products and services
- Timely preparation and rendition of reports to internal and external parties as required from time to time
- Maintaining up-to-date registers for customers' transactions and instructions as required under the existing policies and procedures
- Zero fraud tolerance / error rates.
Human Resource Assistant
Integrated Corporate Services Limited
04.2009 - 05.2009
- Process, verify and maintain documentation relating to personnel activities
- Compile and present reports and documents relating to personnel activities
- Inform job applicants of their employment
- Provide administrative support to Human Resource Executive
- Select applicants meeting specified job requirements
- Arrange for training.
Education
Masters of Business Administration (MBA) - undefined
Lagos Business School-Pan Atlantic University
Lagos, NigeriaB.Tech. Computer Science - undefined
Ladoke Akintola University of Technology
Ogbomoso, Oyo State, Nigeria01.2010
Senior School Certificate Examination - undefined
Kidvarc High School
Iree, Osun State, Nigeria01.2003
Skills
- Critical thinking
- Financial modelling
- Quantitative and data analysis
- Strategic planning
- Logical thinking
- Analytical and business process skills
- Leadership customer engagement
- Public speaking and presentation skills
- Microsoft Office
- Innovative fast learner, creative and have a can-do spirit
- Collaboration and good team player
- Flexible and adaptable to change
- Ability to work under pressure and taking initiative
- Passion to achieve desired result
- Customer Service
- Relationship Development
- Product Demonstrations
- Stakeholder Communication
- Pipeline Development
- Mergers and Acquisitions
- Sales Presentations
- Performance Evaluations
- CRM Platforms
- Client Consultations
- Business Development
- Pipeline Management
- Prospecting
- Decision-Making
- Salesforce Management
- Lead Generation
- Relationship Building
- Promotional planning
- Project Management
- Strategic Partnerships
- Sales expertise
- Market understanding
- Proposal Writing
- Analytics
- Event Planning
- Cost Management
- Campaign Development
- Process Improvement
- Revenue Forecasting
- Vendor Management
- Marketing expertise
- Market Research
- Systems and software expertise
- Business Intelligence and Analysis
- Forecasting ability
- Negotiations
- Goals and performance
- Sales Leadership
- Business Administration
- Competitive Analysis
Commendationsandawards
Most customer-centric staff in the branch 2014, United Bank for Africa, Ikirun-Ila Road, Osun State, Nigeria
Timeline
Business Development Manager
Craydel Africa
02.2024 - Current
Team Lead - Commercial Banking
Wema Bank Plc
10.2018 - 02.2024
Relationship Manager
United Bank for Africa Plc
11.2016 - 10.2018
Electronic Banking Champion
United Bank for Africa Plc
01.2014 - 10.2016
Customer Service Officer
Diamond Bank Plc
09.2011 - 06.2012
Human Resource Assistant
Integrated Corporate Services Limited
04.2009 - 05.2009
Masters of Business Administration (MBA) - undefined
Lagos Business School-Pan Atlantic University
B.Tech. Computer Science - undefined
Ladoke Akintola University of Technology
Senior School Certificate Examination - undefined
Kidvarc High School
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