Chukwuzitara Juliet Mbamara

Ability to get groups to work together cooperatively, by enlisting active involvement, creating a climate for respect and openness, and applying effective techniques for group facilitation, exploring their potentials, motivate and guide them

Ability to organise and lead cross-divisional work group in developing creative solutions to address problems and or lead a small group of entry level professionals and administrative support staff

Ability to respect chain of commands in an appropriate manner

Capable of developing on–the-job training techniques paired with excellent coaching and mentoring skills; knowledge of new staff orientation approaches to facilitate understanding of the position and organization

Ability to assign work to direct reports and provide timely and consistent feedback regarding technical proficiency and effectiveness

Ability to represent the organization effectively before external parties

Ability to consider the impact of a shift in programmatic direction to the needs of internal and external stakeholders

Ability to promote and consider staff feedback to streamline processes to meet deadlines of relevance to client expectations

Ability to consistently maintain composure and direction in high- pressure situations

Develop problem solving, mediation and conflict resolution skills to address discrepancies, complaints, bottle necks, time constraints affecting quality and quantity of client services

Ability to anticipate growing client needs and expectations to continuously improve quality, timelines, service delivery and addressing client questions in a timely manner

Ability to communicate openly with clients, keeping them informed of progress and issues requiring attention/resolutions

Ability to implement programmatic changes in a manner that ensures a biased-free work environment, fair and equitable application to new rules/regulations

Experience and ability to adhere to policies, goals, objectives, and principles of valuing diversity in performing everyday duties and responsibilities; promoting/modeling behaviors that demonstrate tolerance and understanding of various cultures

Ability to remain objective in managing conflict regardless of cultural differences /positions, gender differences, and encourage other staff to overcome cultural and gender bias and differences

Ability to build value from leveraging diverse capabilities and inputs from various cultures, staff and clients

Ability and responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work

Ability to create a diverse and inclusive interactive environment that benefits from diverse strengths bringing together innovative practices

Ability to seek out best practices to make organizational decisions of relevance to diversity management, ensuring that project and program activities identify vulnerable areas and contain systemic checks

Knowledge of ECOWAS institutions and how the different organs relate to each other, particularly as it relates to own work sector/programs

Knowledge of approaches to policy and program development of an international organization as well as project management

Knowledge of the rules, processes and procedures of an international organization, of pertinence to tasks related to own position

Knowledge of member states development trends, indicators, challenges and opportunities as it relates to project/programme assigned to own position

Creativity and flexibility to deviate from traditional methods in developing new procedures, processes and tools, using technology to simplify methods and approaches whenever possible

Ability to re-evaluate current procedures and suggest improvements to ensure an effective, streamlined process

Ability to gather and summarize information to predict stakeholder views on a new policy/programme; and excellent analytical skills to assess external policies and trends when reviewing policy/programme options, pros, cons and recommendations

Ability to synthesize complex information gathered from a variety of external and internal sources and disseminate it to others in a logical manner

Ability to apply appropriate methodology to discover or identify policy issues and resource concerns

Ability to evaluate, incorporate, and communicate the latest developments in specialty areas using institution/agency guidelines and criteria

Develop interpersonal, negotiation, networking and presentation skills with proven abilities to influence, explain complex information and demonstrate empathy and open-mindedness

Ability to demonstrate operational proficiency in the use of computers in communicating using technology tools

Ability to convey information clearly and concisely in a succinct and organized manner through both written and verbal expressions

Exhibit active listening skills to encourage stronger communication amongst team members, to show care and make them feel valued and to drive employee engagement in all institutions and agencies

Proficiency in information communication technologies (ICT)

Fluency in oral and written expressions in one of the ECOWAS official languages of the Community (English, French & Portuguese) Knowledge of an additional one will be an added advantage

Knowledge of internal planning cycles and ability to contribute to the development and to implement Community-wide or institution policy by determining target audience, building coalitions with the appropriate population, and monitor progress

Ability to consider external circumstances, factors and trends when organizing project activities to ensure the best outcomes

Ability to review process outcomes, correspondence, reports, and policy documents to develop achievable plans

Ability to conduct meetings with staff, stakeholders, colleagues and others to ascertain organizational program and/or project needs, adjusting plans and activities accordingly

Ability to adjust project plans based on input from staff and stakeholders and/or ability to design and implement guidelines, tools and templates to accommodate new or revised programmes and services

Policy Analysis and Technical Report Writing

Data Analysis and Interpretation

Microsoft Office and Research Tools (Strong knowledge of office software such as MS Word, Excel, PowerPoint, and Outlook)

Excellent Communication and Presentation Skills (Fluent in English Language and a good working knowledge of French language)