

Proactive Administrative Operations and Hospitality Professional with hands-on experience in administration, industrial/manufacturing operations, front desk support, guest relations, event coordination, records management, customer service, and team coordination across manufacturing, education, and hospitality-related environments. Backed by a Diploma in Hospitality Management and a Certificate in Customer Service, with additional certifications in Human Resources Management, Business Analysis Fundamentals, and Occupational Safety & Health. Skilled in CRM systems, Microsoft Office Suite, and process compliance (SOPs, HSE standards). Proven track record supervising, training, and mentoring teams — from coordinating event staff to managing classroom administration for 50+ students — while consistently maintaining zero safety incidents and high service standards. Known for strong organizational skills, adaptability, and clear communication, with a genuine passion for hospitality and a commitment to operational excellence, continuous learning, and delivering exceptional customer experience.
Administrative and Office Support
Microsoft Office Suite
Customer Service and Guest Relations
Operations Coordination
Customer Relationship Management (CRM)
Leadership and Team Supervision
Communication and Interpersonal Skills
Time Management and Prioritization
Team Coordination and Collaboration
Problem Solving and Decision Making
Adaptability and Multitasking
Attention to Detail
Process Improvement
ICT and Computer Literacy
Data Entry and Record Management
Continuous Learning and Improvement
Active Listening
Dependable and Responsible
Analytical and Critical Thinking
Customer Service Certification (IACET Accredited) — Saylor University
NYSC Environmental CDS Group Sanitation and Awareness Campaigns | 2025 – 2026
• Participated in environmental awareness campaigns and sanitation initiatives, educating students, market vendors, and community members on environmental protection and sustainable practices.
NYSC CDS Group Project | November 2025
• Collaborated with a team of NYSC Environmental CDS members on a community development project, renovating a classroom at Orun Community Grammar School in Ise–Ekiti, Ekiti State, to enhance educational facilities and promote a conducive learning environment.
Independent National Electoral Commission (INEC), Ekiti State – Continuous Voter Registration (CVR) Volunteer | 2026
• Served as a Continuous Voter Registration (CVR) Volunteer with the Independent National Electoral Commission (INEC), Ekiti State, assisting with voter registration processes and public engagement during the 2025 exercise.
Mr. Imorun A. Monday
NYSC Local Government Inspector, Ise-Orun, Ekiti State, Nigeria
Email: Imorunmonday@gmail.com
Phone: +2348063910689
Pastor J.T Emioye
Proprietor, Peculiar Prince and Princesses College, Ise—Ekiti, Ekiti State, Nigeria
Phone: +2348063901277