Chukwuebuka Obiakor
Computer Technician
Lugbe
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Shop Manager
Betking Partners
Onitsha
08.2018 - 05.2022
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed inventory control, cash control, and store opening and closing procedures.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Computer Technician
Echey Technologies
Onitsha
02.2013 - 11.2017
- Linked computers to network and peripheral equipment.
- Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
- Tested and installed motherboards, processors, and graphics cards on desktops and laptops for corporate staff.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
Education
National Diploma - Computer Engineering
Federal Polytechnic Oko
Anambra, Nigeria 06.2014 - 06.2016
Higher National Diploma - Computer Engineering
Federal Polytechnic Oko
Anambra, Nigeria 06.2018 - 06.2020
Skills
Employee scheduling
MS Office
Good Telephone Etiquette
Written Communication
Flexible and Adaptable
Business Development
Relationship building
Recruitment
POS systems
Client account management
Staff training/development
Employee reviews
Coaching and mentoring
Timeline
Shop Manager
Betking Partners
08.2018 - 05.2022
Higher National Diploma - Computer Engineering
Federal Polytechnic Oko
06.2018 - 06.2020
National Diploma - Computer Engineering
Federal Polytechnic Oko
06.2014 - 06.2016
Computer Technician
Echey Technologies
02.2013 - 11.2017