CHUKWUDI UKAGWU
Information Systems Manager & Software Programmer
COTONOU
Summary
Detailed/oriented Information Systems and Computer Programming graduate with over 3 years of experience managing enterprise information systems at a diplomatic mission, complemented by 11+ years of engineering and software programming experience in the satellite television industry across Nigeria and Ghana. Proven track record in ensuring data integrity, systems security, and operational efficiency. Seeking to apply technical expertise and cross-cultural experience in a technology-driven organization.
Overview
15
15
years of professional experience
Work History
Information Systems Manager
Nigerian Embassy
Cotonou
02.2023 - 01.2026
- Managed and maintained the embassy's information systems, ensuring 100% data integrity and cyber security compliance.
- Developed and implemented systems upgrades that improved operational efficiency by reducing manual processes.
- Delivered technical support and training to diplomatic and administrative staff on information systems usage.
Installation Engineer & Software Programmer
DStv (MultiChoice)
Accra
03.2021 - 11.2022
- Provided technical support and satellite television installation services for residential and corporate clients.
- Assisted in developing training manuals and safety protocols for new engineers and technicians.
- Ensured full compliance with company policies and safety standards across all installations.
Installation Engineer / Software Programmer
DStv (MultiChoice)
Badagry, Lagos
01.2011 - 12.2020
- Installed and configured satellite decoders for over 500+ clients; resolved complex hardware/software issues on-site.
- Developed software patches and interface enhancements that improved decoder functionality and user experience.
- Collaborated with cross-functional technical teams to troubleshoot and resolve installation faults.
Education
Graduate Diploma (GD) "Upper Credit" equivalent of Higher Diploma (HD)/Bsc - Computer Programming / Information Systems Management
African American International Research Institute of Development Studies/Nigeria Institute of management (Chartered)
Skills
- Information Systems Management
- Data Integrity
- Cyber security fundamentals
- Software programming/ Development
- System Configuration
- Troubleshooting
- Technical Support
- End-User Training
- Helpdesk Support
- Documentation
- Problem-Solving
- Cross-Cultural Communication
- Team Collaboration
Languages
English
French
Hausa
Igbo
Timeline
Information Systems Manager
Nigerian Embassy
02.2023 - 01.2026
Installation Engineer & Software Programmer
DStv (MultiChoice)
03.2021 - 11.2022
Installation Engineer / Software Programmer
DStv (MultiChoice)
01.2011 - 12.2020
Graduate Diploma (GD) "Upper Credit" equivalent of Higher Diploma (HD)/Bsc - Computer Programming / Information Systems Management
African American International Research Institute of Development Studies/Nigeria Institute of management (Chartered)