Chukwuemeka Nwachukwu

Work History

Jesus House London

Brentcross, London

06.2017 - Current

Collected and responded to user feedback through iterative improvements to site structure and content.
Created consistent structural input format to maintain site continuity by authoring and implementing best-practices for designers and content providers.
Prepared technical documentation for communication to site engineers and media designers.
Tested and debugged site updates and prevented functional flaws from impacting public visitors.
Developed and implemented iterative updates by reviewing past performance metrics and [Type] figures.
Completed all phases of systems development life cycle (SDLC), including analysis, design, development, testing and support.
Troubleshot issues with websites and fixed scripting and use issues.
Maintained websites for branches of [Company].
Backed up or modified applications and related data to provide for disaster recovery.
Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
Coded websites using HTML, CSS, JavaScript and jQuery languages.
Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content.
Delivered quality commercial websites that met coding standards and cross-browser compatibilities.

Atlantic Exhibition

Fort Rite Estate, Ogun state

02.2015 - 06.2017

Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX and JSON coding.
Provided front-end website development using WordPress, Hubspot and other editing software.
Collaborated with marketing department to determine organizational need and design pages to meet goals.
Oversaw technical [Type] issues and troubleshooting requests to resolve surfaced problems.
Worked with [Job title] to synchronize web presence with brand identity and logo.
Applied latest emerging technology, software and project application trends to update and maintain site applicability.
Oversaw back-end development using PHP to maintain website integrity, security and efficiency.
Conducted testing and review of website design for responsiveness, clarity and effectiveness.
Employed coding practices based on commonly accepted standards to establish site layout and user interface.
Provided ongoing efficiency and security maintenance and patching on website interface to maintain viability after launch.
Determined coding requirements for site creation, including e-commerce capability, security and specialized scripts.
Implemented website maintenance, content management, update and security resource tutorials to assist end-user training.
Generated web hosting presence to accommodate specified needs, uploading and maintaining files on account.

Jesus House London

Brentcross, London

02.2011 - 04.2014

Determined hardware and network system issues using effective troubleshooting techniques.
Created help desk tickets, troubleshot and resolved desktop issues.
Provided Tier 1 IT support to non-technical internal users through desk side support services.
Built and provided basic end-user troubleshooting and desktop support on Windows, Linux and Mac systems.
Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
Delivered onsite technical support for 50 employees.
Developed and tested new product offerings prior to release to assist development team in bug identification.
Assisted customers in identifying issues and explained solutions to restore service and functionality.
Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
Created support documentation that empowered and enabled user community to extend skills, leverage system features and find resolutions to questions without intervention from support team.
Identified and solved technical issues using variety of diagnostic tools and tactics.