Skill acquisition
Christopher Elendu
Business Development Executive
Ajah,Lagos
Summary
I am a Capable Relationship Manager experienced in developing customized solutions to meet wide-ranging customer needs. Strong collaborator and active listener with excellent verbal and written communication skills with background advising, educating and engaging clients on various tools to improve financial health.. Offering 4-year track record of success in Pensions industry and financial services.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Business Development Manager
ARM Pension Managers
Ikoyi, Lagos
08.2020 - Current
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained organized, presentable merchandise to drive continuous sales.
- Closed over 60 million Naira in sales each Quarter, including Incoming transfers from Other PFAs, new signups and Additional voluntary contributors.
- Increased sales over 6 months by offering consultation on products and services and applying customer service and upselling techniques.
- Provided additional value to clients by offering after market sales and advice on a more personal note thereby improving the rate of good reviews and word of mouth advertisements
- Networked with Human resource managers and pension desk officers to identify potential new clients and expand geographic territories.
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances and retirement planning sessions.
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth.
Relationship Manager
ARM Pension Managers
Ikoyi, Lagos
09.2017 - 08.2020
- Worked with customer Experience, Operations and Investment management departments to facilitate communication and deliver personalized solutions to customers.
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals.
- Managed portfolio of over 1000 high net worth (HNW) clients with over 1bn Naira in total assets.
- Planned portfolio solutions after carefully analyzing clients' financial health and future requirements.
- Operated in self-directed environment with minimal input to solve problems and implement resolutions.
Data Entry Intern
ARM Investment Limited
Ikoyi, Lagos
02.2017 - 07.2017
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Supported CTU department with special projects resulting in improved data quality.
- Scanned files, eliminating outdated records.
- Evaluated source documents to locate information needed for each data entry field.
- Scanned documents and saved in database to keep records of essential organizational information.
- Obtained scanned records and uploaded into database.
- Reviewed and updated client correspondence files and account opening information to maintain accurate records.
Research Analyst Intern
Estate Intel
Victoria Island, Lagos
08.2016 - 11.2016
- Analyzed, interpreted and converted statistics into charts and graph reports to present research findings at meetings.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
- Analyzed and reported social media and online marketing campaign results.
- Developed marketing content such as blogs, promotional materials and advertisements for social media.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
Administrative Assistant
APAPA Local Government Office
Apapa, Lagos
08.2015 - 04.2016
- Managed Excel databases converting complex data into easy-to-interpret data.
- Assisted with scheduling and drawing of maintenance roasters and shifts for technicians.
- Developed methods to monitor use of resources and methods to reduce and eliminate waste of materials.
- Conducted interviews and selections for applicants.
- Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
- Maintained complex digital filing system for financial information.
- Executed record filing system to improve document organization and management.
Weather Observer Intern
NIMET Nigeria
Ikeja, Lagos
06.2012 - 11.2012
- Interpreted observations from upper atmosphere, land and sea to assess potential storm impacts and precipitation.
- Researched and predicted climate change.
- Recorded and analyzed data from worldwide weather stations, satellites, radars and remote sensors.
- Measured factors such as air pressure, temperature, and humidity.
- Developed accurate weather forecasts by analyzing data interpreting collected information.
- Prepared scientific atmospheric or climate reports, articles or texts for flights in and out of the airport.
Education
Bachelor of Science - Geography
09.2010 - 12.2014
Diploma II - Geography and Planning
10.2009 - 09.2010
High School Diploma -
09.2002 - 05.2008
Skills
Report Development
Investment and Wealth Planning
Customer portfolio management
Relationship building and management
New business generation
Financial Advising
Product knowledge
Solution development
Interests
Cryptocurrency
Reading
Listening to music
Gaming
Timeline
Business Development Manager - ARM Pension Managers
08.2020 - Current
Relationship Manager - ARM Pension Managers
09.2017 - 08.2020
Data Entry Intern - ARM Investment Limited
02.2017 - 07.2017
Research Analyst Intern - Estate Intel
08.2016 - 11.2016
Administrative Assistant - APAPA Local Government Office
08.2015 - 04.2016
Weather Observer Intern - NIMET Nigeria
06.2012 - 11.2012
University of Lagos - Bachelor of Science, Geography
09.2010 - 12.2014
University of Lagos - Diploma II, Geography and Planning
10.2009 - 09.2010
RAINBOW COLLEGE - High School Diploma,
09.2002 - 05.2008