Christopher Chukwurah
Lagos,Nigeria
Summary
Highly experienced in administrative roles, with focus on delivering exceptional support services in fast-paced environments. Can streamline processes, manage challenging tasks and ensure smooth operations with exceptional multitasking skills and attention to detail. Possess unique problem-solving abilities and strong organisational skills to enhance workplace productivity and efficiency.
Overview
2027
2027
years of professional experience
Work history
Head, Administrative Department
Zenith Bank Plc
Lagos
2006.04 - Current
- Oversight and running of the administrative department of the Bank.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Displayed energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Oversaw daily operations to achieve high productivity levels.
- Fleet Management
- Procurement and Contract administration
- Supply Chain Management
- Public sector management
- · Vendor/Supplier Management
Chief Protocol and Logistics Officer
Zenith Bank Plc
Lagos
2006.04 - Current
- Coordinated multi-modal transport solutions to ensure prompt deliveries.
- Monitored performance metrics, driving continuous improvement in logistics processes.
- Implemented best practices in warehouse management to increase efficiency.
- Facilitated training sessions for staff on latest industry trends and technology advancements in logistics sector.
- Provided leadership within the logistics team, fostering a positive working environment.
- Devised contingency plans for potential supply chain disruptions.
- Optimised inventory control systems to reduce waste.
- Analysed and resolved logistic issues promptly, maintaining customer satisfaction levels high.
- Coordinated with suppliers for timely delivery of goods.
- Streamlined supply chain operations by implementing efficient logistic strategies.
- Negotiated favourable terms with vendors resulting in cost savings.
- Oversaw procurement activities from initial order placement through final delivery.
- Optimised quality of service by monitoring carrier performance metrics and promptly addressing issues.
- Assessed, evaluated and resolved logistical challenges, preventing £[Number] in losses due to cancelled orders.
- Monitored logistical expenses to keep operating costs low.
- Supervised fleet repair activities and validated operations after service.
- Developed lasting relationships with employees, peers, upper management and outside vendors.
- Generated different reports for performance review and analysis.
- Collated logistics-related information for analysis and process improvement.
- Improved operational performance through tactical policy, process and procedure planning.
- Directed daily operations to achieve maximum output and reduce costs.
- Established operational and administrative procedures and enforced controls.
CSR Officer
Zenith Bank Plc
Lagos
- Mapping out a yearly budget for CSR initiatives based on previous year expenditure and present projections.
- Ensuring that such funds budgeted for projects are judiciously expended.
- To pursue CSR programmes primarily in area that fall within the economic vicinity of our organization.
- Ensure that our organization carry out CSR programmes in relevant local areas to fulfil commitments arising from request from such communities or governmental and regulatory authorities.
- Ensuring equal opportunities to beneficiaries of the organizations CSR initiatives.
- Making sure that CSR of large and impactful scales are dully publicized in mass communication channels.
- Making presentation to board on every CSR initiative that seem laudable and beneficial to both the company and beneficiary.
- Ensuring that projects are sustainable and conducting periodically checks on capital projects carried out by the organization.
- Making sure that the organization takes up any feasible CSR project that will further boost the image and positive perception of the organization
- Investigate claims of request and report on such finding before engaging such initiatives
- Constantly making sure that the company compiles with appropriate laws and regulation governing CSR.
Passenger Sales Executive
Bellview Airlines
66B Opebi Street, Ikeja
2005.04 - 2026.04
- Responsible for reservation and flight ticket bookings.
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Managed cooperate client of the airline
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Increased customer engagement by delivering high-quality product demonstrations.
- Facilitated staff training programs enhancing their skills thereby positively impacting overall team performance.
- Making daily sales schedules and returns.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Organizing periodical corporate events.
Education
Master of Business Administration -
University of Lagos Business School
LagosBachelor of Science - Psychology
Nnamdi Azikiwe University
Awka /1997 - 2001.10
Certified International Trade Specialist -
International Import Export Institute
2020.12 -
GCSEs -
University Of Nigeria Secondary School Enugu Campus
Enugu, Enugu State /1991 - /1996
Skills
- Discretion and confidentiality
- Project coordination
- Event planning
- Highly organised
- Initiative taking
- Time efficient
- Resilience under pressure
- Budgeting and financial planning
- Attention to Detail
- Operations management
- Database management
- Record-keeping
- Results-driven
- Strategic decision-making
Affiliations
- Walking, Swimming, Watching investigative series
References
References available upon request.
Timeline
Certified International Trade Specialist -
International Import Export Institute
2020.12 -
Head, Administrative Department
Zenith Bank Plc
2006.04 - Current
Chief Protocol and Logistics Officer
Zenith Bank Plc
2006.04 - Current
Passenger Sales Executive
Bellview Airlines
2005.04 - 2026.04
CSR Officer
Zenith Bank Plc
Master of Business Administration -
University of Lagos Business School
Bachelor of Science - Psychology
Nnamdi Azikiwe University
/1997 - 2001.10
GCSEs -
University Of Nigeria Secondary School Enugu Campus
/1991 - /1996