Attention to details
CHRISTIANAH KOLAWOLE
ACCOUNTING AND VIRTUAL ASSISTANT
Abeokuta
Summary
Detail-oriented and versatile professional with a B.Sc. in Accounting. .Hands-on experience in banking operations .Customer service, and sales. .Skilled in cash handling and Atm custodianship and front desk operation .Growing expertise in virtual assistance. Strong communication, organizational. .Problem solving abilities with a proven track record of delivery customer experience.
Overview
10
10
years of professional experience
1
1
Language
Work History
Front Desk Cashier / ATM Custodian
STERLING BANK PLC
02.2013 - 01.2020
- Managed daily cash transactions with accuracy and efficiency over 60 customers a day
- Oversaw ATM operations, ensuring proper cash loading and reconciliation on onsite and offsite Atm machine
- Provided frontline customer service, resolving inquiries and maintaining client satisfaction.
- Contributed toward maintaining a positive work environment by supporting colleagues and assisting with cross-training tasks.
Virtual Assistant (In View)
CRISTOCLEAN
02.2016 - 04.2016
- Developing skills in administrative support, scheduling, and digital communication.
- Learning tools for remote collaboration and productivity management.
- Monitored emails, organized inbox, and prioritized messages for supervisor.
- Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
Sales Representative
MOSHOOD ABIOLA POLYTECHNIC ABEOKUTA
03.2010 - 02.2012
- Promoted products and services to prospective customers.
- Achieved sales targets through effective communication and relationship-building.
- Assisted in customer onboarding and after-sales support.
Education
Bachelor of Science - Accounting
Crescent University
08-2019
Skills
Accounting & Financial Reconciliation
Cash Handling & Banking Operations
Customer Service & Client Support
Sales & Marketing Strategies
Reliability and punctuality
Cash handling expertise
Workplace cleanliness
Maintaining confidentiality
Patience and empathy
Data entry efficiency
Record preparation
Excellent customer service
Quick learner
Cash management
Software
Interests
Financial literacy and community development, Customer service excellence and client engagement, Digital tools for virtual assistance and productivity, Continuous learning in accounting and administration, Volunteering and youth empowerment initiative
Timeline
Virtual Assistant (In View)
CRISTOCLEAN
02.2016 - 04.2016
Front Desk Cashier / ATM Custodian
STERLING BANK PLC
02.2013 - 01.2020
Sales Representative
MOSHOOD ABIOLA POLYTECHNIC ABEOKUTA
03.2010 - 02.2012
Bachelor of Science - Accounting
Crescent University