Christiana Abbah

• Coordinated Human Resources management in accordance with organisational regulations and operational activities.
• Verified conformity of all Human Resources processes with relevant IOM policies and procedures.
• Assisted in establishing effective administrative procedures and internal controls, implementing audit recommendations.
• Participated in evaluation and planning of staffing needs, coordinating recruitment processes efficiently.
• Monitored administration of PRISM Human Resources modules, ensuring accurate data validation.
• Facilitated timely implementation of Staff Evaluation System, guiding staff and managers to meet deadlines.
• Analysed staff training and development needs, collaborating with management for improvement suggestions.
• Provided explanations on staffing issues, ensuring clarity on recruitment and leave administration.

• Ensured smooth operation of Human Resources Unit through daily contributions and staff guidance.
• Coordinated personnel administration functions, including Danger Pay reviews in PRISM (SAP).
• Updated mission Organogram monthly to align with PRISM Organizational Management module.
• Maintained personnel files and attendance records in accordance with organisational standards.
• Facilitated accurate and timely preparation of monthly payroll for national staff and interns.
• Supported HR Officer in managing Time Management Process and ensured timely Danger Pay payments.
• Coordinated contract renewal processes on SAP, ensuring compliance with regulations and benefits eligibility.
• Monitored local administrative procedures to ensure compliance with organisational regulations.

• Oversee Human Resources Management function in CO and Sub-Offices, adhering to organisational policies.
• Advised SRMO and CoM on interpretation of IOM's HR policies, regulations, and practices.
• Supervised Human Resources staff in administrative transactions, including personnel actions and contract processing.
• Maintained up-to-date PRISM HR module, coordinating with HRAS and Regional Office on salary scales.
• Monitored maintenance of personnel files and attendance records according to organisational standards.
• Trained HR staff on PRISM HR modules to enhance administration efficiency.
• Coordinated implementation of new HR policies and procedures for national staff with SRMO.
• Liaised with external partners on HR policies and recruitment for emergency areas.

• Coordinated recruitment processes for national staff, ensuring fairness and transparency.
• Reviewed Terms of References, facilitated PAC rating, and managed advertisement shortlisting.
• Scheduled and conducted interviews, liaising with applicants and interview panels.
• Prepared selection documents, including completed CAFs and reference checks for candidates.
• Processed administrative formalities for hiring, including appointment offers and medical clearance.
• Managed PRISM hiring, contract issuance, and personnel action monitoring for contingent workforce.
• Updated personnel files for national staff, ensuring compliance with HR documentation standards.
• Maintained HR matrixes to ensure data integrity and accuracy, preparing correspondence as required.

• Facilitated smooth operation of Human Resources Unit on a daily basis.
• Drafted vacancy announcements and coordinated recruitment processes for National Staff.
• Ensured compliance with SAP for recruitment activities and followed up as necessary.
• Administered staff terms of reference, informing HR Officer of any discrepancies.
• Supported contract renewals and ensured staff benefits were granted according to eligibility.
• Managed leave administration and reconciled records with SAP for national staff.
• Prepared monthly danger pay for all staff and ensured accurate payroll uploads.
• Coordinated employee separation processes, ensuring timely completion of necessary documentation.

• Assisted in local staff recruitment by publishing vacancy notifications and managing applications.
• Coordinated visa requests and provided visa requirement information to staff members.
• Facilitated flight bookings for local and international travel for all staff members.
• Prepared and maintained personnel files, ensuring confidentiality for both active and separated staff.
• Conducted orientation sessions for new staff in collaboration with other units.
• Monitored staff attendance daily and updated monthly timesheet records.
• Processed separation-related matters for departing staff members in compliance with regulations.
• Managed telephone invoice processing and coordinated reimbursements for staff members.

• Maintained a well-organised and presentable reception area at all times.
• Assisted visitors by directing them to appropriate staff members.
• Answered telephone calls warmly, relayed messages, and responded to inquiries.
• Facilitated staff calls as necessary for effective communication.
• Scheduled and confirmed appointments and meetings as directed.
• Managed meeting room schedules and coordinated refreshments for trainings.
• Sorted, routed, and prepared incoming mail while handling correspondence efficiently.
• Compiled, copied, sorted, and filed records of office activities and transactions.

Coordinated flight bookings and hotel reservations, ensuring proper documentation and efficient tracking systems.

Drafted correspondence regarding customer travel and regulations as required.

Facilitated individual and corporate flight bookings, maintaining accurate records in Galileo.

Managed HR travel spreadsheet, proactively updating travel-related conditions.

Familiarised with aviation and global travel policies to ensure compliance.

Advertised company services to prospective customers to drive engagement.

Reported customer deviations to Managing Director for corrective actions on future transactions.

Managed daily operations for Managing Director, facilitating seamless document and communication flow.

Organised appointments, maintained calendar, directed visitors, screened calls, and addressed queries.

Handled confidential and general management files, ensuring proper documentation.

Highlighted critical information to the Managing Director regarding sensitive matters.

Tracked assignments from the Managing Director to staff and followed up on implementation.

Established a comprehensive document assignment system for efficient tracking and retrieval.

Arranged travel logistics for the Managing Director, including itineraries and visa applications.

Processed outgoing correspondences, ensuring format accuracy before signature approval.