Experienced professional specializing in lan and wan environments. Demonstrates exceptional performance through continuous upkeep and regular maintenance. Proficient troubleshooter with a proven track record of successfully resolving diverse issues.
Overview
12
12
years of professional experience
Work History
NOC Manager - West Africa
Tizeti Network Ghana Ltd
Accra, Ghana
12.2023 - Current
Participated in cross-functional projects to provide necessary support or resources when required.
Led a NOC engineer team to efficiently monitor network performance and resolve issues.
Assistant Manager
Tizeti Network Ghana Ltd
Accra, Ghana
10.2022 - 12.2023
Monitored employee attendance records, timekeeping, and payroll information.
Coordinated departmental collaboration to optimize operational efficiency.
Ensured compliance with safety regulations and company policies.
NOC Supervisor
Tizeti Network Ltd
Lagos, Nigeria
03.2020 - 10.2022
Monitored network system performance to maintain optimum service levels.
Supervised and coordinated activities of workers engaged in operating, maintaining, and repairing equipment associated with the NOC.
Trained staff on proper use of tools, applications, and systems related to the NOC.
Technical Support Lead
Tizeti Network Ltd
Lagos, Lagos, Nigeria
10.2015 - 03.2020
Monitored and maintained networks at Tizeti Network Limited, while working closely with customers and field support engineers to resolve issues.
Operation Personnel
Tizeti Network Ltd
Lagos, Nigeria
06.2012 - 08.2014
Collaborated with operations manager and team members to ensure seamless functioning of Tizeti Network's networking business
Education
Bachelor of Science - B.sc
Delta State University
Delta State, Nigeria
01-2010
Skills
Training and mentoring
Configuration Management
Team Management
Capacity Planning
Problem Resolution
Incident Management
Timeline
NOC Manager - West Africa
Tizeti Network Ghana Ltd
12.2023 - Current
Assistant Manager
Tizeti Network Ghana Ltd
10.2022 - 12.2023
NOC Supervisor
Tizeti Network Ltd
03.2020 - 10.2022
Technical Support Lead
Tizeti Network Ltd
10.2015 - 03.2020
Operation Personnel
Tizeti Network Ltd
06.2012 - 08.2014
Bachelor of Science - B.sc
Delta State University
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Field Service Engineer at Tizeti Network Ghana LimitedField Service Engineer at Tizeti Network Ghana Limited