Christabel Akporode
Executive Assistant
Arepo,Lagos
Summary
Experienced Executive Assistant with over five years of experience in different industries. Excellent reputation for resolving problems and improving customer satisfaction. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in adapting to new situations and challenges to best enhance the organizational brand. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
5
5
Certificates
Work History
Executive Assistant
Showers Kiddies Publishers Limited
Gbagada, Lagos, Nigeria
2023 - Current
- Organized and detail-oriented with a strong work ethic.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Chair weekly management meeting
- Work with key company managing directors
- Review and edit books for publication
- Manage social media
Personal Assistant
Diva Cakes
Ikeja
06.2020 - 07.2023
- Spearhead opening of more than three different benches both in Lagos and outside Lagos Nigeria.
- Organized and attended meetings and compiled related documents and reports
- Liaise with HR team in recruiting and onboarding new staff.
- Arranged domestic and international travel plans and itineraries.
- Answer more than 10 phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Served as point of contact between clients and managerial staff.
- Maintain MD's office systems, including data management and fillings
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Utilized personal and professional networks to identify, acquire and manage new clients.
- Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments.
- Attended meetings, took notes and tracked action items.
- Perform varieties of accounting activities such expenses reports, purchase orders invoices and preparing between 10-20 bank book request.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained and organized all shared drives, documents and spreadsheets in Google Workspace.
- Updated spreadsheets and created presentations to support executives and boost team productivity.
- Collaborated in cloud environments such as Trello and Google Workspace.
- Maintained appropriate filing of personal and professional documentation.
- Provided general administrative support including scheduling meetings, making travel arrangements, flight booking, both local and international travels and in turn reduce companies expenses and also managing documentation.
- Documented and distributed meeting notes to identify, analyze and improve workflows.
- Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, Click Up and Asana.
- Used discretion when handling confidential information.
- Sourced and ordered office equipment and supplies.
Data Entry Specialist
Media Trak
Arepo
06.2019 - 05.2020
- Compiled data and reviewed information for accuracy prior to input.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Completed data entry tasks with accuracy and efficiency.
- Applied data entry knowledge skills to resolve indecipherable or garbled messages.
- Located and corrected data entry errors and reported to management.
- Produced monthly reports with advanced Excel spreadsheet functions.
- Obtained scanned records and uploaded into database.
- Verified accuracy of data before transcribing.
- Monitored database updates and verified for correctness.
- Searched, extracted and interpreted information to determine correct input procedure.
- Added documents to file records and created new records to support filing needs.
Manager
Double Impact Book Store
Eket
10.2016 - 04.2019
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Supervised labor costs and departmental expenses to remain in line with budget.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Prepared annual budgets with controls to prevent overages.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Maximized performance by monitoring daily activities and mentoring team members.
- Recruited and hired top performers to add talent and value to department.
- Monitored expenditures to mitigate risk of overages.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Accomplished multiple tasks within established timeframes.
- Increase Sales by 40% through sales skill.
- Manage up to 20 customers delivery per day and also receive new goods from vendors out of business location
Secretary to General Manager
Delta Broadcasting Service
Warri
11.2014 - 08.2016
- Used advanced software to prepare documents, reports and presentations.
- Screened up to 20 calls and emails and responded accordingly to support executive correspondence.
- Created expense reports, budgets and filing systems for management team.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Used QuickBooks to produce monthly invoices, reports and other deliverables.
- Created and managed office systems to efficiently deal with documentation.
- Worked with senior management to initiate new projects and assist in various processes.
- Filed paperwork and organized computer-based information.
- Handled incoming and outgoing mail, email and faxes.
- Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
- Executed basic banking and bookkeeping tasks.
- Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Oversaw daily household activities for traveling clients.
- Managed and reviewed filing and office systems.
Education
HND - Mass Communication
Federal Polytechnic Auchi Edo State
Auchi, Edo State, Nigeria. 10.2016 - 10.2018
National Deploma - Mass Communication
Heritage Polytechnic
Eket 10.2012 - 09.2014
Skills
Meeting planning
Certification
Project Management with Google
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Tony Robbins
Timeline
Executive Assistant
Showers Kiddies Publishers Limited
2023 - Current
Project Management with Google
08-2023
Certify Virtual Assistant with ALX
05-2022
Advance Digital Marketing Expert with Simplilearn
01-2022
Certify Human Resources Manager with Envirofly
07-2020
Personal Assistant
Diva Cakes
06.2020 - 07.2023
Certify Personal Leadership Expert with Alpha Global Leadership Academy
11-2019
Data Entry Specialist
Media Trak
06.2019 - 05.2020
HND - Mass Communication
Federal Polytechnic Auchi Edo State
10.2016 - 10.2018
Manager
Double Impact Book Store
10.2016 - 04.2019
Secretary to General Manager
Delta Broadcasting Service
11.2014 - 08.2016
National Deploma - Mass Communication
Heritage Polytechnic
10.2012 - 09.2014
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