CHRISTABEL ABONYI
Virtual Assistant
Awka
Summary
Excels in providing exceptional service to clients; detail- oriented and experienced Assistant. Highly efficient in supporting management teams and customers to improve internal operations for businesses. Energetic self-starter with experience in Customer Relations and Management.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
OFFICE ASSISTANT INTERN
Grafil Group Of Companies
Awka
02.2021 - 11.2021
- Demonstrated engaging administrative skills and solida id work ethic as a Virtual Assistant for a production industry.
- Introduced proposals to supervisors that improved the work process across the company of a staff strength of 100.
- Organized project presentations for executives that increased product sales from 60% - 85% weekly.
- Scheduled and confirmed appointments for clients, customers and the supervisors which brought about good customer relations.
- Managed emails, travel researches and bookings, and created travel Itineraries for supervisors.
- Attended to customers and transferred calls which helped solve their concern.
VIRTUAL ASSISTANT
Girlicode Fashion Styling
Lagos
02.2020 - 11.2020
- Scheduled 10-20 appointments everyday and maintained events calendar for a fashion brand with staff strength of 10.
- Handled business emails.
- Data entry, maintained databases and kept accurate records
- Attended to phone 20-30 calls everyday and transferred calls which helped solved their concerns.
General Adminstrative Assistant
Authentic Urch
Port Harcourt
01.2019 - 12.2019
- Planned agendas and managed correspondences.
- Handled 50-100 calls per day to address customer inquiries and concerns.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Prepared variety of different written communications, reports and documents.
- Worked with customers to understand needs and provide excellent service.
Education
ALX Virtual Assistant Program -
ALX Africa
06.2022 - 08.2022
Technical Support Fundamental Coursera Learning Customer Services: Problem Solving and Troubleshooting Linkedln Learning IT Management – Building -
Bachelor of Science - Food Sciences And Technology
Nnamdi Azikiwe University
Nigeria 09.2016 - 12.2022
Skills
Skills and Competenciesundefined
Timeline
ALX Virtual Assistant Program -
ALX Africa
06.2022 - 08.2022
OFFICE ASSISTANT INTERN
Grafil Group Of Companies
02.2021 - 11.2021
VIRTUAL ASSISTANT
Girlicode Fashion Styling
02.2020 - 11.2020
General Adminstrative Assistant
Authentic Urch
01.2019 - 12.2019
Bachelor of Science - Food Sciences And Technology
Nnamdi Azikiwe University
09.2016 - 12.2022
Technical Support Fundamental Coursera Learning Customer Services: Problem Solving and Troubleshooting Linkedln Learning IT Management – Building -
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