Chongrak Xiong
Transcriptionist
Taipei
Summary
Professional transcription expert prepared for this role. Brings valuable experience in converting audio recordings into text, ensuring clarity and precision. Maintains collaborative approach and adapts to changing requirements, with focus on delivering accurate results.
Diligent Transcriptionist with strong background in transcription. Known for accurate and timely documentation, consistently delivering high-quality transcriptions for diverse content. Demonstrated proficiency in active listening and typing speed to meet tight deadlines.
Overview
6
6
years of professional experience
1
1
Certification
2
2
Languages
Work History
Freelance Transcriptionist
Upwork.com
08.2024 - Current
- Enhanced transcription accuracy by diligently proofreading and editing final documents.
- Followed specific guidelines and style rules to meet clients' requirements and maintain consistency.
- Verified accuracy of transcribed material prior to finalization.
- Optimized transcription process by utilizing advanced software tools, resulting in increased productivity.
- Increased client satisfaction by providing timely and accurate transcriptions for various industries.
- Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
- Stayed organized and kept detailed records to accurately track progress and client information.
- Stayed current with industry terminology to provide accurate transcription services.
- Consistently met or exceeded established productivity goals while maintaining a high level of accuracy across all completed assignments.
Senior Medical Transcriptionist
Milestone Localization
03.2022 - 12.2023
- Contributed to the development of departmental policies and procedures by providing input on industry trends and best practices for medical transcription processes.
- Streamlined transcription processes through the utilization of advanced software tools for audio playback and text entry.
- Continuously updated medical terminology knowledge to maintain accuracy in transcriptions across various specialties.
- Achieved high customer satisfaction ratings by delivering timely and accurate transcriptions that met or exceeded client expectations.
- Improved document accuracy by transcribing medical reports with attention to detail and adherence to industry standards.
- Assisted in training new team members on transcription best practices, contributing to overall team performance improvement.
- Developed strong relationships with healthcare providers through clear communication and prompt response to inquiries or concerns about documentation needs.
- Enhanced workflow efficiency by prioritizing tasks, managing workload, and consistently meeting deadlines.
- Performed thorough proofreading on completed transcripts to identify errors or discrepancies before submission for review or approval.
- Participated in ongoing professional development opportunities to stay current with advances in medical transcription technology, techniques, and regulatory requirements.
- Contributed to a reduction in turnaround time for report completion by efficiently managing workloads and completing assignments promptly.
- Demonstrated expertise in various electronic health record systems and transcription software, ensuring seamless integration with client systems.
- Accurately documented medical dictation to record patient care records.
- Demonstrated excellent skills to understand diverse accents and dialects.
Transcription Intern
PTSGI
02.2020 - 02.2021
- Streamlined transcription process with the implementation of a consistent formatting guide, improving readability for clients.
- Supported team members in meeting project deadlines through collaborative efforts and clear communication.
- Assisted with administrative duties as needed, contributing to the efficient operation of the organization''s transcription services department.
- Promoted exceptional customer satisfaction through timely submission of accurately transcribed documents.
- Expedited turnaround times for transcription projects by efficiently managing workload and prioritizing tasks.
- Enhanced transcript accuracy by diligently proofreading and editing transcribed documents.
- Contributed to a positive work environment through proactive communication with colleagues about challenges faced during the internship experience.
- Increased overall productivity by mastering various transcription software programs and keyboard shortcuts.
- Delivered high-quality transcripts by meticulously following client guidelines and requirements.
- Improved personal typing speed over the course of the internship through regular practice, enhancing overall efficiency in completing assigned tasks.
- Participated in ongoing professional development opportunities to stay current with industry trends and best practices for transcription services.
- Developed strong listening skills by transcribing complex audio files featuring multiple speakers or heavy accents, resulting in accurate documentation of content.
- Applied audio quality control techniques to provide accurate transcripts from low quality audio.
- Reviewed completed reports for proper formatting, grammar, and sentence structure.
Education
Bachelor of Arts - Linguistics
National Taiwan University
Taipei, Taiwan 05.2001 -
Skills
Quality control
Word processing
Proofreading
Error correction
High accuracy level
Presentation support
Fast typing speed
Research
Proofreading proficiency
Certification
Medical Transcription Basics – Udemy (2022))
Timeline
Freelance Transcriptionist
Upwork.com
08.2024 - Current
Senior Medical Transcriptionist
Milestone Localization
03.2022 - 12.2023
Transcription Intern
PTSGI
02.2020 - 02.2021
Bachelor of Arts - Linguistics
National Taiwan University
05.2001 -