Chizaram Accurate Julius
Lagos
Summary
Diligent employee with solid background in customer service and administrative support. Consistently facilitated smooth operations at front desk by addressing guest inquiries and managing bookings efficiently. Demonstrated strong communication and organizational skills to client satisfaction and streamline processes.
Overview
4
4
years of professional experience
Work History
Front Desk Attendant
Lantern Laundry And Cleaning Services
04.2024 - Current
- data entry,acquiring,detailing and storing clients primary information
- Great customer service and good communication skill offered assistance, and answered questions to build rapport and retention.
- Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
- Maintained a professional and welcoming environment at the front desk, contributing to positive guest feedback.
- Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
- Avo software admin for creating profiles for new staff, auditing EOD record and supervising lower staffs activity
- Managed customer transactions, prepared daily deposits, updated files, processed registrations and maintained public records.
Customer Service Representative
Subdelights Foods.co
03.2021 - 12.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- highlighting clients complains and feedback to the company
Education
High School Diploma -
Noble Stars College
Ikorodu, Lagos, Nigeria07-2020
Skills
- Strong multitasking
- Problem-solving skills
- Client Management
- Effective time management
- Experienced in Microsoft Office applications
- Accomplisher
- diligent worker
- proficient in team dynamics
Hobbies
researching,leaning new skill. football, reading and travelling
Timeline
Front Desk Attendant
Lantern Laundry And Cleaning Services
04.2024 - Current
Customer Service Representative
Subdelights Foods.co
03.2021 - 12.2023
High School Diploma -
Noble Stars College
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