Chisom Emmanuella Nnaji
Lagos
Summary
To secure a challenging passion in a reputable organization, to expand my learning, knowledge and skills, to contribute positively achieving the organization set goals by delivering quality service to where skills are maximally utilized and developed towards qualitative advancement.
Efficient Human Resources Assistant performs variety of clerical and technical support services for HR department. Supports pre-employment, staffing, and on-boarding processes and troubleshoots issues to meet company needs. Exhibits high level of discretion to handle sensitive and confidential information.
Overview
13
13
years of professional experience
Work History
Human Resources Assistant
Coscharis Motors Limited
Maza Maza
08.2024 - Current
- Managed employee records using HRIS software at Coscharis Motors Limited.
- Assisted in recruitment processes by screening resumes and scheduling interviews.
- Coordinated new hire orientation sessions to integrate employees into the company culture.
- Processed payroll information to ensure timely and accurate salary disbursements.
- Supported training programs by organizing materials and tracking attendance records.
- Responded to employee inquiries regarding benefits and company policies effectively.
- Maintained compliance with labor laws and company regulations through regular audits.
- Collaborated with team members to improve HR processes and enhance service delivery.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Updated employee database with changes in job title, salary information or contact details.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Conducted employment verification and background investigation to facilitate hiring process.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Performed administrative tasks related to payroll processing or benefit administration.
- Assisted with planning, organizing and coordinating company events.
Sales Representative
PZ Cussons Company
Onitsha
01.2015 - 01.2016
- Engaged customers to promote PZ Cussons products and brand awareness.
- Assisted in maintaining accurate inventory levels for effective product availability.
- Collaborated with team members to strategize sales approaches and enhance performance.
- Demonstrated product features to customers, ensuring understanding and satisfaction.
- Resolved customer inquiries and complaints, fostering positive relationships.
- Tracked sales data to identify trends and adjust strategies accordingly.
- Developed key customer relationships to increase sales.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Generated new sales leads through cold calling and networking activities.
- Maintained accurate records of all sales and prospecting activities.
Sales Representative
Home Care Supermarket
Asaba
01.2013 - 01.2014
- Tracked sales data to identify trends and adjust strategies accordingly.
- Executed daily merchandising tasks to optimize product displays in retail locations.
- Resolved customer inquiries and complaints, fostering positive relationships.
- Participated in training sessions to improve knowledge of product offerings and sales techniques.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Negotiated deals and handled complaints or objections.
- Listened to customer needs to identify and recommend best products and services.
- Posed as models for advertising, artistic creation and display of goods.
Education
Higher National Diploma - Business Administration and Management
Federal Polytechnic Oko
Oko, Anambra State 01.2021 - 01/2023
Skills
- HRIS management
- Recruitment coordination
- Compliance auditing
- Benefits administration
- Employee relations
- Training organization
- Team collaboration
- Customer engagement
- Sales tracking
- Conflict resolution
- Attention to detail
- Problem solving
- Time management
- Communication management
- Human resources administration
Languages
- English language
- Igbo language
References
Available on Request
Hobbies and Interests
- Listening to Music
- Exploring/Travelling
- Reading
Personal Information
- Date of Birth: 04/11/95
- Gender: Female
- Nationality: Nigerian
- Marital Status: Single
- Place of Birth: Enugu State
Personal Qualities
- Ability to communicate effectively, accurately, clearly, interpersonally in written forms.
- Can solve problems, tolerates stress, push forward and provide alternative solutions to problems.
- Can work efficiently with minimum or no supervision.
- Ability to work and adapt to any given Environment.
Timeline
Human Resources Assistant
Coscharis Motors Limited
08.2024 - Current
Higher National Diploma - Business Administration and Management
Federal Polytechnic Oko
01.2021 - 01/2023
Sales Representative
PZ Cussons Company
01.2015 - 01.2016
Sales Representative
Home Care Supermarket
01.2013 - 01.2014