Summary
Overview
Work history
Skills
Languages
Affiliations
Timeline
AdministrativeAssistant

CHISOM CHUKWUAZI

Jakande-Isolo,Nigeria

Summary

A skilled professional with expertise in copywriting proficiency and newsletter production, demonstrating mastery in Microsoft Office. Adept at copywriting, editing, and review, with a strong focus on team collaboration and customer service. Proven ability in inventory management, seeking to leverage skills towards enhancing organisational communication strategies.

Overview

5
5
years of professional experience

Work history

Teacher

LINA TERESA FOUNDATION SCHOOL
Enugu, Enugu State
06.2022 - 02.2025
  • Adhered strictly to syllabus guidelines whilst teaching various subjects across different grade levels.
  • Created inclusive classroom setting to ensure all students felt accepted and valued.
  • Developed engaging lesson plans by applying knowledge of educational theories and methods.
  • Collaborated with special education professionals to cater for needs of differently-abled pupils in regular classrooms.
  • Fostered a positive learning environment for student engagement through effective classroom management.
  • Led after-school clubs, facilitated students' participation in extracurricular activities.
  • Organised school events such as sports day or concerts showcasing student talents beyond academics.
  • Took part in parent-teacher meetings discussing pupil progress and potential areas for improvement.
  • Boosted students' reading comprehension with creative teaching strategies.
  • Communicated regularly with parents about their children's performance and behaviour at school.

Copywriter

CHUKSDAVE ENT.
Online
07.2020 - 06.2022
  • Collaborated with graphic designers to develop visually appealing promotional materials.
  • Handled multiple projects simultaneously whilst maintaining high quality standards under tight deadlines.
  • Reviewed analytics reports to understand content performance trends over time.
  • Wrote persuasive email marketing campaigns to drive customer retention strategies.
  • Adapted writing style to various platforms, meeting diverse audience needs.
  • Crafted engaging and persuasive copy for diverse campaigns, captivating target audiences.
  • Wrote engaging, entertaining and informative media scripts for different uses.
  • Organised marketing plans and programmes to best support business growth and development.

Customer service representative

Classic Laundry
Enugu, Enugu State
05.2021 - 05.2022
  • Improved customer satisfaction by effectively handling complaints and inquiries.
  • Delivered exceptional customer service by addressing customer inquiries, concerns, and feedback in a timely and professional manner, resulting in a 95% customer satisfaction rating.
  • Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
  • Adhered strictly to policies and procedures for continued company compliance.
  • Identified and upsold additional services, such as special fabric care or expedited services, contributing to a 10% increase in overall revenue.
  • Maintained up-to-date knowledge of laundry products, services, and promotions, allowing for informed recommendations to customers.

Skills

  • Copywriting proficiency
  • Newsletter production
  • Microsoft office mastery
  • Copywriting, editing and review
  • Team collaboration
  • Customer Service
  • Inventory management

Languages

English
Upper intermediate

Affiliations

  • Reading
  • Research
  • Writing

Timeline

Teacher

LINA TERESA FOUNDATION SCHOOL
06.2022 - 02.2025

Customer service representative

Classic Laundry
05.2021 - 05.2022

Copywriter

CHUKSDAVE ENT.
07.2020 - 06.2022

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CHISOM CHUKWUAZI