CHIOMA SUSAN MALTHUS-UHEE
Port Harcourt
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health-care-assistant
Dotmetrics Carehome
Port Harcourt
02.2020 - Current
- Aided patients with walking and limb exercises to improve strength and balance.
- Observed patient skin conditions and reported findings to registered nurse.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
- Followed directions of licensed nurses to administer medications and treatments.
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Arranged bedding and cushions to enhance patient comfort in bed and chairs.
- Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Support Worker
Data Medical Centre
Port Harcourt
02.2016 - 11.2019
- Kept clients engaged in social networks and communities for personal health and growth.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Prepared agendas and took notes at meetings to archive proceedings.
- Created, prepared, and delivered reports to various departments.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Promoted community integration by providing extensive physical, emotional and social support.
- Monitored employee and customer interactions to assess quality of service.
- Analyzed customer service data to identify trends, identify solutions and improve customer experience.
- Created and implemented maintenance plans for customer accounts to secure customer satisfaction and reliability.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
Education
Diploma - Public Health
Winners College of Health Technology,
Benue State, Nigeria 09.2021
Skills
- Document Control
- Support Services
- Time Management
- Travel Arrangements
- Verbal and Written Communication
- Patient Preparation and Assistance
- Team Collaboration
- Data Confidentiality
- Presentation Creation
- Administrative Duties
Certification
- CNA - Certified Nursing Assistant
- CPCT/A - Patient Care Technician/Assistant
- Certified medical laboratory assistant, Delight medical Diagnosis- 3Years
- Basic life support Training - 3months
- CAP - Certified Administrative Professional
- Certified healthcare assistant HCA
- Safeguarding adults level 1&2
- Basic lifesupport BLS
- Certified Medication Administrator CMA
- Certified Food hygiene
Timeline
Health-care-assistant
Dotmetrics Carehome
02.2020 - Current
Support Worker
Data Medical Centre
02.2016 - 11.2019
Diploma - Public Health
Winners College of Health Technology,
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