CHIOMA MAY, NWABUISI

• Office Management: Supported daily office operations, including calendar and email management for senior executives. Improved organizational efficiency by implementing new digital tools and processes.
• Meeting Coordination: organized and facilitated meetings, including taking minutes and following up on action items. Played a key role in organizing large-scale events and conferences.
• Travel Coordination: Assisted in travel planning, including booking flights, hotels, and transportation, ensuring all travel arrangements were cost-effective and efficient.
• Document Management: Manage and organize electronic and physical documents, ensuring easy access and retrieval of important information. Improved document tracking by 25%.
• Answered incoming calls and responded to customer inquiries.
• Monitored emails, sorted mail and distributed correspondence accordingly.

Administrative Officer/Executive Assistant
[Local Government Education Authority, Umuahia South L.G.A, Abia State]
May 2016 – 2019

• Calendar Management & Scheduling: Efficiently manage and coordinate complex schedules across multiple projects, ensuring seamless organization and prioritization of meetings and appointments. Successfully reduced scheduling conflicts by 30% through proactive time management and planning.
• Email Management: Respond to and manage specific emails, maintaining clear and professional communication channels. Streamlined the email workflow, improving response time by 40%.
• Meeting Representation: Represent the executive in various meetings (both virtual and in-person), ensuring key points and decisions are effectively communicated back. Successfully facilitated 10+ meetings with key stakeholders.
• Travel Planning: Conduct thorough research on flights, accommodations, and travel itineraries, optimizing travel plans to align with budget and time constraints. Reduced travel costs by 15% through strategic planning and vendor negotiations.
• Resource Person Sourcing: Leveraged a vast network to identify and recruit experts and resource persons for various projects, enhancing team performance and project outcomes.
• Technological Proficiency: Mastery of cloud-based tools, including Google Docs, Sheets, and Slides, as well as planning tools like Notion and Trello. Created visually appealing presentations using Canva to support executive communications.