Summary
Overview
Work history
Education
Skills
Certification
Timeline
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CHIOMA NDUBUEZE

ONITSHA,Anambra

Summary

Results-driven Sales Manager with talent for building high-performance teams and driving revenue growth. Expert in creating and executing strategic sales plans, leading to increased market share and improved customer satisfaction. Known for fostering long-term client relationships and delivering on business objectives.

Overview

18
18
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work history

Sales manager

Wisdom Updates Collection
Onitsha, Anambra
04.2020 - Current
  • Implemented training programmes, improving team performance levels.
  • Conducted detailed market analysis to identify new opportunities.
  • Streamlined sales processes to enhance team productivity.
  • Cultivated strong relationships with suppliers and other industry players to ensure smooth operations.
  • Guided team members on best practices in upselling and cross-selling techniques, leading to enhanced customer value proposition.
  • Negotiated lucrative contracts to secure long-term client commitment.
  • Improved bottom-line results with meticulous budget control.
  • Analysed sales reports to identify trends and update strategies.

Bank teller

Access Bank (Former Diamond Bank)
Onitsha, Anambra
04.2011 - 08.2013
  • Ensured security measures, minimising risk of fraudulent activity.
  • Managed high-volume cash handling for efficient banking operations.
  • Implemented new bank policies to enhance operational efficiency.
  • Identified potential sales leads whilst delivering excellent service.
  • Resolved queries with detailed product knowledge.
  • Performed daily cash drawer reconciliation to maintain accuracy.
  • Delivered exceptional service for enhanced customer relations.
  • Assisted clients to achieve financial objectives.
  • Improved customer satisfaction by promptly processing transactions and answering inquiries.

Food service assistant

Just Relish Fast Food
Port Harcourt, Rivers State
08.2010 - 02.2011
  • Managed stock inventory, ensured availability of necessary ingredients.
  • Cultivated a friendly environment with dedicated customer service.
  • Enhanced customer satisfaction by providing excellent food service.
  • Maintained cleanliness standards for enhanced dining experience.
  • Served customers efficiently during busy lunch hours to reduce waiting time.
  • Promoted to shift supervisor due to exceptional performance.
  • Addressed customer complaints promptly, improved client relations.

Sales representative

E C NDUBUEZE INDUSTRIES
Port Harcourt, Rivers State
09.2007 - 08.2008
  • Identified potential leads, resulting in improved sales performance.
  • Fostered strong customer relationships through exceptional service.
  • Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
  • Maintained thorough records of all sales activities to ensure transparency.

Education

SSCE -

Mater Misericordiae Secondary Technical College
Aba, Abia State
09.2001 - 06.2007

Ordinary National Diploma - Purchasing and supply

Federal Polytechnic Nekede
Owerri, Imo State
09.2008 - 07.2010

Bachelor of Science - Management

Imo State University
Owerri, Imo State
09.2013 - 09.2016

Skills

  • Communication proficiency
  • Product lifecycle understanding
  • Target achievement
  • Market trend awareness
  • Direct sales techniques
  • Business development
  • Digital marketing
  • Customer retention tactics
  • Client relationship building

Certification

LinkedIn Learning

Customer Service: Problem Solving and Troubleshooting

October 27, 2021


Google Cloud

Coursera Certificate

Gmail- October 28, 2021


Timeline

Sales manager

Wisdom Updates Collection
04.2020 - Current

Bachelor of Science - Management

Imo State University
09.2013 - 09.2016

Bank teller

Access Bank (Former Diamond Bank)
04.2011 - 08.2013

Food service assistant

Just Relish Fast Food
08.2010 - 02.2011

Ordinary National Diploma - Purchasing and supply

Federal Polytechnic Nekede
09.2008 - 07.2010

Sales representative

E C NDUBUEZE INDUSTRIES
09.2007 - 08.2008

SSCE -

Mater Misericordiae Secondary Technical College
09.2001 - 06.2007

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CHIOMA NDUBUEZE